Trending Articles

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Appeals Court Overturns Ruling on Concept of ‘Reasonable Consumer Behavior’

Account Recovery

This looks like one of those “I’m-not-a-lawyer-but-this-looks-like-something-you-should-be-aware-of-because-it-could-be-relevant-to-collections” type of rulings.

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Football Club handed fine due to Unpaid Invoices

UK debt collections

Oxford United have been fined £3,500 and handed a suspended one-year transfer fee ban , as a result of the club accumulating 30 days or more of late payments in the 12-month period from 1 July 2023 to 30 June 2024. Initially, the U’s were issued with a three-transfer window fee restriction which would have seen them only able to sign free agents during that period of time.

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Getting to Know Zack Ali of Cedar Financial and Remote Scouts

Account Recovery

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support.

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Unlocking Cash Flow: Why Every Small Business Needs a Bookkeeper

American Profit Recovery

If you’re a small business owner and you’ve been trying to do the books yourself, take a few minutes to understand why hiring a bookkeeper can be a game-changer for your small business. We know that some of you out there continue to try and do everything in your small business, including all the invoicing, bookkeeping, and financial duties.

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How to Avoid Getting Ghosted: 3 Secrets to Staying Relevant with Gen Z

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant or getting "ghosted" if they fail to meet the evolving needs of Gen Z consumers. In this new webinar, Brian Muse-McKenney of Episode Six and Matt Simester of Payments Consultancy Limited will reveal key considerations banks should factor into their efforts to develop target products for the next generation of bank customers.

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Key Qualities and Skills for an Accounts Receivable Specialist

Enterprise Recovery

Certain qualifications and skills can make a difference in your business's financial success. Consider the following traits for your A/R specialist job description and hire someone who will ensure your financial records are solid and your clients pay on time. Here are some key qualities and skills to look for in an accounts receivable specialist.

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Director ordered to pay back £50m to pay Company Debts

UK debt collections

Ex-BHS director Dominic Chappell has been ordered to pay £50m to cover company debts and losses the firm incurred before its collapse. A High Court judge said Mr Chappell tried to “plunder the BHS Group whenever possible” after he bought the company for £1 from Sir Phillip Green in 2015. The ex-director was imprisoned for six years in 2020 over tax evasion.

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Public Prefers Medical Debt Forgiveness to Student Loan Debt Forgiveness: Poll

Account Recovery

With all the talk about medical debt this week as a result of the Consumer Financial Protection Bureau’s proposed medical debt credit reporting rule, it’s perhaps interesting to note that a majority of consumers feel forgiving medical debt is more important than forgiving student loan debt, according to the results of a new poll.

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A Busy Summer for the CFPB—And Consumers Will Benefit in the Long Run

True Accord

It’s already been a busy summer for the Consumer Financial Protection Bureau (CFPB)—Supreme Court rulings, fine print warnings, new registries, and more—all in the continued effort to better protect consumers’ financial health and wellbeing. Before we dive into the latest CFPB news, let’s have a refresher on what this bureau is and why it is so important: The Consumer Financial Protection Bureau, or CFPB, was formed in the wake of the 2008 financial crisis, under the Dodd-Frank Wall Street Refo

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Why Your Business Should Consider a Commercial Collection Agency for Account Receivables

Debt RR

In the dynamic world of business, managing cash flow is crucial. One of the most significant aspects of maintaining a healthy cash flow is effective accounts receivables (AR) management. Yet, many businesses struggle with overdue invoices and delinquent accounts, which can strain resources and hinder growth. Enter commercial collection agencies—specialized firms that can play a pivotal role in optimizing your AR functions.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

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CFPB Takes Action Against Repeat Offender Freedom Mortgage Corporation for Violating Law Enforcement Order and for Housing Data Errors

Consumer Finance

The CFPB filed a proposed order that would require Freedom Mortgage Corporation to pay a $3.95 million penalty for submitting error-riddled mortgage loan data.

Loans 103
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Construction sector has the highest rate of Insolvencies

UK debt collections

The Construction sector was the worst hit industry for insolvencies in the year to April 2024, the Insolvency Service has revealed. Some 4,401 construction companies in England and Wales registered as insolvent in the period – 18 per cent of all businesses to do so. The figure is almost 500 more than the next worst-hit industry, wholesale and retail , which saw 3,906 insolvencies.

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Industry Shares Views on Proposed Medical Debt Credit Reporting Rule

Account Recovery

More than half of respondents to the latest ARMSights poll believe that the Consumer Financial Protection Bureau’s proposed rule prohibiting the reporting of medical debt credit reporting will have a “significantly” negative impact on their overall effectiveness to collect on medical debts.

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Managing Compliance and Regulations in Collections in the UK: What Lenders Should Know

Taurus Collect

Managing compliance and regulations in collections can be challenging for lenders in the UK. Staying on top of these rules is essential to avoid penalties and ensure smooth operations. This blog post aims to provide clear guidance on what lenders need to know. We’ll cover key regulations and share tips for compliance. Understanding these elements can help lenders navigate the complexities of their industry.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Onguard joins UN Global Compact

On Guard

Following Visma’s example in 2022 , Onguard is now a member of the UN Global Compact Network Netherlands, officially committing to align its operations with the Ten Principles for responsible business practices and drive awareness in the corporate world. What is the UN Global Compact: The Ten Principles From environmental impact to equality, the world is not on track to meet the UN Sustainable Development Goals by 2030.

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CFPB Takes Action Against Sutherland Global and NOVAD Management Consulting for Reverse Mortgage Servicing Failures

Consumer Finance

The CFPB ordered a reverse mortgage servicing operation to stop illegal activities that harmed older homeowners and caused them to fear losing their homes.

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Business Insolvencies drop 6% in May

UK debt collections

Latest figures from the Insolvency Service have shown that there were 2,006 business insolvencies in England & Wales in May 2024, a decrease of 6% when compared to April 2024 figures (2,144) and 21% lower than the same month in the previous year. The business consisted of 271 compulsory liquidations , 1,590 creditors’ voluntary liquidations (CVLs), 126 administrations and 19 company voluntary arrangements (CVAs).

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Daily Digest – July 1. Supreme Court Overturns Chevron Deference; Judge Dismisses Debt Collection Class Action Against Software Provider Over Convenience Fees

Account Recovery

Supreme Court Overturns Chevron Doctrine; Limits Authority of Federal Regulators Like CFPB, FTC Weighing In on Impact of Chevron Ruling Judge Dismisses Debt Collection Class Action Against Software Provider Over Convenience Fees Industry Shares Views on Proposed Medical Debt Credit Reporting Rule Compliance Digest – July 1 Gulf Coast Collection Bureau Announces Rebrand to Gulf […]

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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How Much Are Debit Card Processing Fees

Payment Savvy

Understanding debit card processing fees is important for any business that takes card payments. These fees can add up, so knowing how much you’re being charged and how to reduce these costs can help you save money. What Are Debit Card Processing Fees? Debit card processing fees are charges that businesses must pay every time they accept a debit card payment.

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5 Tips for Navigating Corporate Disputes

Jimerson Firm

Navigating corporate disputes can feel like walking through a minefield. One misstep can result in costly and time-consuming legal battles that jeopardize relationships and the business. These five tips below can help you manage corporate disputes effectively without resorting to litigation. Tip #1: Know Your Governing Documents Knowledge is power during a corporate dispute.

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CFPB Takes Action Against James and Melissa Carnes for Fraudulently Hiding Money to Evade Law Enforcement

Consumer Finance

The CFPB filed an order to resolve its lawsuit against James R. and Melissa C. Carnes for fraudulent transfers to avoid paying restitution and penalties.

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Small Business Late Payment a growing issue for 1 in 5 SMEs

UK debt collections

New research from Premium Credit has shown that late payment issues are easing for SMEs but still remain a concern. Its Insurance Index, which monitors insurance buying and how it is financed, found one in five (20%) of firms reporting a growing problem with late payment of bills with 5% warning the issue has become much worse. That is substantially down on the 28% of firms saying late payment problems had worsened in the past 12 months which included 7% saying it had become much worse when the

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

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What Is Debit Card Processing & How Does It Work?

Payment Savvy

Debit cards have become an indispensable part of our financial lives, with the majority of American adults, spanning all demographics, now possessing at least one debit card. According to a 2022 study by Research and Markets on U.S. Consumer Payment Choice, an impressive 85% of adults in the United States use them as a payment method. As the preferred method for many, debit card transactions offer convenience, security, and immediate fund transfers, making them integral to modern commerce.

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Business microloans: what entrepreneurs need to know

Credit Corp

A business microloan is a loan of up to $50,000 that the US Small Business Administration (SBA) funds to help entrepreneurs grow their businesses. These loans offer repayment terms of up to six years, and interest rates typically range from 8%–13%. If your business lacks sufficient cash flow, your growth can become severely limited and your business may struggle to continue operations and expand.

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CFPB Extends Compliance Dates for Small Business Lending Rule

Consumer Finance

The CFPB issued an interim final rule to extend compliance deadlines for the Section 1071 small business lending rule.

Loans 89
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HMRC ‘sorry’ for Terminally ill Pensioner’s Debt Collectors threat

UK debt collections

A pensioner who is terminally ill has been threatened with debt collectors by HMRC , after he didn’t receive confirmation that he had paid the correct tax bill. HMRC has been accused of threatening a terminally ill 92 year old man with debt collectors. A reader of The Guardian newspaper wrote in to share that “he is 92 and doesn’t actually owe the money , but there is nothing he can do to stop the tax demands coming” The reader, identified as JP, explained: “HMRC ha

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

Niche markets represent a huge opportunity for the financial services industry in America. From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. How can you better connect with these consumers?