AI, Automation, and Innovation: The Future of Collection in 2025
Account Recovery
JANUARY 21, 2025
The credit and collection industry is facing a rapidly evolving landscape shaped by digital transformation, economic shifts, and regulatory changes. As 2025 progresses, understanding these trends can help industry professionals optimize their strategies and stay ahead of the curve. 1. The Rise of the Orchestration Economy The big picture: The debt collection industry is witnessing a shift from fragmented, app-based ecosystems to integrated orchestration platforms.
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