Account Recovery

JANUARY 2, 2025

Defaults on credit card debt have surged to their highest levels since the 2008 financial crisis, signaling worsening financial conditions for lower-income consumers amid persistent inflation and elevated interest rates. By the numbers: The big picture: Consumers are feeling the pinch as higher balances and borrowing costs erode their financial stability: Between the lines: The pandemic-era surge in savings and consumer spending gave credit card issuers confidence to extend credit to riskier bor

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Credit Card Debt 246

Enterprise Recovery

JANUARY 3, 2025

It's the perfect time for B2B sales professionals to reevaluate client relationships. Trust and loyalty will go a long way in staying in front of mind when your clients are making major budget decisions. If you're not already planning to connect with your clients this month, let this be a reminder. Strengthening client relationships is the perfect resolution for B2B sales professionals in the new year.

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Consumer Finance

DECEMBER 19, 2024

The Consumer Financial Protection Bureau (CFPB) sued the operator of Zelle and three of the nations largest banks for failing to protect consumers from widespread fraud on Americas most widely available peer-to-peer payment network.

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Banks 142

True Accord

DECEMBER 23, 2024

In the financial technology sector, there are many services that individual companies, known as fintechs, can specialize in. For one such fintech, their focus was powering money for people and businesses through electronic funds transfer and international money transfers. As the company grew, so did the challenges associated with managing past due accountsa crucial aspect of maintaining a healthy financial operation.

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Collections 87

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

UK debt collections

DECEMBER 17, 2024

BILLIONS of pounds in late payments are owed to self employed tradespeople across the UK, according to new research from Ford Pro. The vehicle manufacturers research found delayed or missing payments to tradespeople was reported as the major issue facing sole traders heading into 2025. Tradespeople are owed as much as 3.5 billion in overdue payments , which equates to an average of 3,942 each.

Manufacturing 78

Manufacturing Loans 78

Account Recovery

DECEMBER 19, 2024

A District Court judge has denied motions from ACA International for a preliminary injunction and a temporary restraining order seeking to block the enactment of guidance issued by the Consumer Financial Protection Bureau related to how medical debts are collected. ACA and one of its members filed the lawsuit against the CFPB last month in the District Court for the District of Columbia.

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Debt collector Collections 287

Consumer Finance

DECEMBER 22, 2024

The CFPB sued Rocket Homes to stop providing incentives to real estate brokers and agents in exchange for steering homebuyers to Rocket Mortgage for loans.

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Loans 139

Collections Law

DECEMBER 27, 2024

Watching your debtor continue business as usual while they owe you money can be incredibly frustrating. You have a judgment in hand, yet your debtor seems unfazed, conducting transactions and collecting payments without a second thought to what they owe you. Its enough to make any business owner in Massachusetts feel powerless. The good news is that you are not powerless.

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Debtor Lawyers Judgment Collections 52

TCPA

DECEMBER 20, 2024

A recent decision from the U.S. District Court for the Southern District of Indiana demonstrates how a defendant may successfully challenge personal jurisdiction when the facts fail to show vicarious liability through a principal-agent relationship. In Roehrman v. McAfee, LLC, No. 23-2146, 2024 WL 5008043, at *2 (S.D. Ind. Dec.

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Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

Banks

FFGN COLLECT NY

DECEMBER 15, 2024

Doing business with a delinquent customer? Applying current customer payments toward overdue accounts could cost you. Our client continued to sell to their customer, even though the customer was in arrears. However, the client changed the terms, requiring payment within a few days of shipment. The payments made were meant for the “newer” transactions.

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Bankruptcy Debtor Creditors Collections 52

Account Recovery

DECEMBER 18, 2024

A Washington man was sentenced yesterday to nearly two years in federal prison for his role in a multi-year debt consolidation scheme that defrauded consumers across Oregon and Washington. His business partner remains at large as legal proceedings continue. Driving the news: Javier Antonio Banuelas Urueta, 55, of Vancouver, Wash., received a 21-month prison sentence and was ordered to pay $115,750 in restitution for conspiring to commit and committing mail and wire fraud.

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Debt Consolidation 246

Consumer Finance

DECEMBER 22, 2024

Today, the CFPB sued Walmart and Branch Messenger for forcing delivery drivers to use costly deposit accounts to get paid and for deceiving workers last mile drivers in Walmarts Spark Driver programabout how they could access their earnings.

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Collections Law

DECEMBER 18, 2024

In the business world, extending credit is often necessary to build relationships and expand your customer base. But without the right protections, it can also lead to unpaid debts and financial headaches. Fortunately, a credit application contract is a powerful tool that sets the stage for successful transactions and protects your business interests.

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Commercial Collection Creditworthiness Credit Management Lawyers 52

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Collection Agencies

JMA

DECEMBER 14, 2024

Running a small business has never been easy, but in todays fast-paced, unpredictable, and struggling economy, the challenges are more pressing than ever. Rising costs, tighter budgets, and increasing competition mean that maintaining a healthy cash flow is critical to survival. Unfortunately, unpaid invoices and overdue debts can quickly disrupt even the best-managed businesses, leading.

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Collections 52

BN Lawyers

DECEMBER 19, 2024

Heres the latest risk management guidance, published in November 2024, from B&Ns Attorneys Risk Management practice group. BN – Tip of the Month – Cyber Incidents Create a Variety of Ethical Obligations – Nov 2024 The post Barron & Newburger’s Latest Risk Management Guidance appeared first on Barron & Newburger, P.C.

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Account Recovery

DECEMBER 26, 2024

New York Gov. Kathy Hochul this week signed a sweeping package of bills to enhance consumer data protection in New York into law. While the package tackles various digital safety issues, one law stands out for debt collection professionals: S5703B/A1035B, which bans the use of social media platforms for debt collection. The details: The newly enacted law prohibits debt collectors from using social media platforms to communicate with consumers about unpaid debts.

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Collections Debt collector 130

Consumer Finance

DECEMBER 15, 2024

The CFPB released a special edition of its Supervisory Highlights describing a range of unlawful activities identified by CFPB examiners across student loan markets.

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Student loans Student Loans Loans Collections 112

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

On Guard

DECEMBER 18, 2024

The trends of today are shaping the trends of tomorrow. How has 2024 unfolded and what is expected for 2025? As this year has come to an end, we gathered a list of the top trends in credit management through the past year: Trends in credit management #1: Increasing DSO in European companies A high Days Sales Outstanding (DSO) means that it takes longer for a company to collect money from its customers after making a sale, significantly affecting its cash flow and, consequently, its smooth operat

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Credit Management Accounts Receivables Management Bankruptcy Government 52

JMA

DECEMBER 14, 2024

Managing multiple debtors can feel overwhelming, especially for businesses trying to maintain healthy cash flow while juggling other priorities. Unpaid invoices, late payments, and inconsistent follow-ups can quickly snowball into financial stress, putting your companys stability at risk. For small to medium-sized businesses, efficient debtor management isnt just about recovering owed moneyits about preserving client.

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Debtor 52

Account Recovery

JANUARY 3, 2025

Artificial Intelligence is revolutionizing industries, including credit and collections, but contrary to popular opinion, it’s far from unregulated. Ellen Rosenblum, who just retired as the attorney general of Oregon, issued guidance in late December clarifying that existing consumer protection, privacy, and anti-discrimination laws apply to AI, potentially reshaping how companies deploy this transformative technology.

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Collections 130

Consumer Finance

DECEMBER 17, 2024

The CFPB announced several actions on credit cards, including a circular on rewards programs, research on retail cards, and a tool to explore cards.

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Retail Financial services 110

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Collections

American Profit Recovery

DECEMBER 16, 2024

Late and non-paying customers can be emotionally draining for your small business. Whether you’re operating a lawn care company, veterinarian practice, heating and air conditioning business, or any other small operation, having customers who don’t pay on time is just part of being in business. While large organizations have their share of the same challenge, your small business can feel the pain of customers not paying far deeper.

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Collections Agency Collection Agencies Collections 171

UK debt collections

DECEMBER 16, 2024

An internationally recognised boatbuilding training collegeis set to close its doors in Suffolkfor the final timeas it heads into liquidation. The award-winning International Boatbuilding Training College (IBTC) has been based onthe edge of The Broads since 1975. Ideally situated on Sea Lake Road, Oulton Broad inLowestoft,IBTC has ensured that traditional boatbuilding skills have been preserved for almost 50 years.

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Education Trade Creditors 65

Enterprise Recovery

DECEMBER 20, 2024

As the year-end approaches, businesses can take a step back and reflect on their achievements and challenges. Conduct a thorough review of key wins and setbacks. Identify the strategies that led to success and those that need improvement. This reflection provides valuable insights into what worked well and what didn't, allowing for more informed decision-making.

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Account Recovery

DECEMBER 27, 2024

A District Court judge in Michigan has denied a defendant’s motion to dismiss and stayed a case in which the defendant is accused of violating the Fair Debt Collection Practices Act and state law in Michigan while a state court determines whether or not the underlying debt is for personal or business reasons. The background: Back in 2021, the plaintiff attempted to purchase an automobile.

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Fair Debt Collection Collections 130

Speaker: Genevieve Hancock, CPA

Cash flow isn’t just about balancing numbers - it's about ensuring your organization is positioned for both immediate stability and long-term success. Understanding that cash flow management fuels every decision, every opportunity, and every growth phase is critical. But how can you shift from simply managing cash to strategically optimizing it for resilience?

Financial services