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8 ARM Industry Expert Predictions: Regulations, Consumer Preferences, and Electronic Communications

PDC Flow

2020 has been an unusual year for the accounts receivable management industry (to say the least). But the year also saw numerous pieces of legislation, (CFPB’s Regulation F to California debt collection licensing and more) that will impact how collections will operate going forward. Then the parents have to adjust. .

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Assessing the Legacy of the Biden Administration on the Credit and Collection Industry

Account Recovery

Instead of devoting resources to educating consumers, the CFPB spent the next three (3) years reinterpreting longstanding Federal financial consumer law, despite a Supreme Court telling them otherwise. Despite the CFPBs posture, consumers did not buy it and hence the election was a clear mandate to the contrary.