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The National Consumer Law Center calls Buffalo “an epicenter” of fraudulent debt collection activity. There are 156 debt collectioncompanies – some of them legitimate, some not – in those two counties, employing more than 3,400 people, according to the state Labor Department. million against debt collectors in Western New York.
But for many patients, the hospital groups moves fall short of taking full responsibility for the years of real-world hardships its billing and collection practices have caused. They say the chains tactics drained their bank accounts, ruined their credit and, in some cases, helped push them into bankruptcy. Some felt helpless.
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