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Meet some Buffalo debt collectors accused of unlawful practices

Collection Industry News

In 2019, debt collector Douglas MacKinnon and his Buffalo area companies, Northern Resolution Group, and Enhanced Acquisitions, agreed to pay $60 million to resolve a lawsuit filed by the U.S. Consumer Financial Protection Bureau and the New York State Attorney General’s Office over his unlawful debt collection practices.

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Why Buffalo is a hub for illegal debt collectors

Collection Industry News

There are 156 debt collection companies – some of them legitimate, some not – in those two counties, employing more than 3,400 people, according to the state Labor Department. In recent years, authorities have either fined, seized or issued judgments totaling $120.4 million against debt collectors in Western New York.

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A giant US hospital chain says it’s leading the fight against medical debt. Not all patients agree

Collection Industry News

The non-profit hospital system says it has revamped its billing and collection practices and boosted the number of patients who qualify for charity care. But for many patients, the hospital groups moves fall short of taking full responsibility for the years of real-world hardships its billing and collection practices have caused.