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million over their working lifetimes; double that for individuals with higher education and more lucrative occupations. On average, they pay $95,000 in homeowners insurance over their home-owning lifetimes. And they pay about $94,000 for autoinsurance over their driving lifetime. According to the 2020 U.S. homes… 64.8%
Despite decades-long customer relationships, years of aggressive investment in information technology, and volumes of rich customer data from which personalized services could be extracted, traditional companies continue to bleed customers: In banking, 5.6 In insurance, the number of “at-risk” U.S. million U.S.
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