Collection Agencies Communications collections Lender 
Fico Collections
MAY 18, 2021
At the same time, the continuing impact of furlough payments and salary protection schemes have again delayed many lenders' ability to fully understand the true impact of the pandemic on consumer finances.
Fico Collections
JANUARY 26, 2022
2021 saw debt collection and recovery professionals grappling with new regulations while they developed better ways to monitor and handle vulnerable customers during the pandemic. While Government will likely take a hand in directing the pace of some collection activities, others will be determined by the debt holder.
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