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Consumer Complaints 3.1 CFPB Complaints: Presents data on the number and types of debtcollection complaints received by the CFPB in 2023. Company Responses: Analyzes the responses of companies to debtcollection complaints, including the types of relief provided. Enforcement 5.1
According to the FTC’s June 2016 complaint, brought jointly with the Florida attorney general, the defendants called consumers via robocalls to sell creditcard interest rate reduction services. The CFPB further alleged that the defendants made guarantees about lowering consumers’ creditcard interest rates.
CFPB Looks at Medical Debt, Student Loans and So Much Data Medical debt wasnt the only focus for the Consumer Financial Protection Bureau in Q4. Moreover, many consumers, and especially those having trouble paying their monthly bills, report maxing out their cards regularly and using installment plans to cover basic necessities.
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