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They are responsible for pursuing the repayment of debts on behalf of creditors. Understanding the Debt Collection Process The debt collection process typically initiates once a creditor concludes an account is non-performing, meaning the debtor has missed payments for several months.
Select spoke with Shelly-Ann Eweka (CFP, ChFC), a wealth management director at TIAA , who shares everything you need to know about debt collections. What is a collections agency? “A Next, your creditor passes it to a third-party agency that’s separate from your card issuer, but contracted through them.
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