Remove Collections Remove Debt Management Remove Retail
article thumbnail

Deploying a Debt Management and Collections System

Katabat

Up until a few weeks ago the economy was ticking right along, and everything was rosy on the collections front. Which begs the question: When should you start thinking about upgrading your collection capabilities? The Power of Testing Collection Strategies. It used to be that the collection process was grueling yet simple.

article thumbnail

Deploying a Debt Management and Collections System

Katabat

Up until a few weeks ago the economy was ticking right along, and everything was rosy on the collections front. Which begs the question: When should you start thinking about upgrading your collection capabilities? The Power of Testing Collection Strategies. It used to be that the collection process was grueling yet simple.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

?eská spo?itelna Modernizes Operations With Debt Collection Optimization

Fico Collections

itelna, the Czech Republic’s oldest and largest bank, has modernized its operations by optimizing its decisions around customers in early collections. The use of FICO prescriptive analytics, in this case, debt collection optimization, has improved customer satisfaction and reduced agent call minutes by 25 percent. “As

article thumbnail

Enhancing Credit Management with Automation and Real-Time Data

Qualco

This shift also reshapes the realms of credit and collections as a collaborative model, revolutionising how financial data is used. By Guy Statter , Country Manager, UK & Ireland at QUALCO. It drives personalised and beneficial services, enhances customer experience and improves financial and personal well-being.

article thumbnail

Digital Debt Collection Trends in 2023 - From Culture to Strategies

Fico Collections

Joining me for this discussion were Thomas Franke, Head of Debt Collection Service at the cooperative TeamBank, and Sven Krüssel, Head of Customer Service at VR Smart Finanz, where he looks after the self-employed and small to medium-sized enterprises (SMEs). How Is Debt Management Culture Changing?

article thumbnail

Meet Our 2023 FICO Decisions Awards Judges

Fico Collections

Douglas Blakey, editor, Retail Banker International. Douglas Blakey is group editor banking and payments at GlobalData and has edited Retail Banker International and Electronic Payments International since 2010. Burcu currently leads credit analytics and retail credits at Akbank, one of the largest retail banks in Turkey.

Retail 52
article thumbnail

Meet The 2021 FICO Decisions Awards Winners!

Fico Collections

This year we received a bumper crop of entries from more than 30 different companies across the globe from banking and finance, retail, telecommunications, automotive, FMCG and healthcare. Customer Onboarding & Management – OCBC. Debt Management – ABSA & Cox Communications (tie). Decision Management Innovation – eDriving.