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Retail Payments Fraud: How Consumers and Banks Can Fight Back

Fico Collections

There’s a lot going on in the retail payments space – defined as transactions between two consumers, between consumers and businesses, or between two businesses. Some of the changes are related to new digital payments methods like P2P apps, tap-to-pay, and cryptocurrency, which are all growing options in retail environments.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

The FTC’s Safeguards Rule requires nonbanking financial institutions, such as mortgage brokers, motor vehicle dealers, and payday lenders, to develop, implement, and maintain a comprehensive security program to keep their customers’ information safe. For more information, click here. For more information, click here.

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Washington AG Ordered to Pay $4.3M in Attorney’s Fees and Costs to Thrift Store Chain

Troutman Sanders

The AG’s Protracted Investigation and Litigation Savers is the largest for-profit thrift retailer in the world and generates more than $1 billion in annual revenue. The Washington AG began investigating Savers in 2014 and, after a failed negotiation, sued the retailer.

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CBA Requests Increased CFPB Supervision of Fintechs Via the Larger Participant Rule

Troutman Sanders

The Consumer Bankers Association (CBA), a trade group of retail financial institutions, recently sent a letter to the Consumer Financial Protection Bureau (CFPB) director, requesting increased supervision of financial technology companies (fintechs).

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

On November 30, the Federal Trade Commission (FTC) announced that it has temporarily shut down a credit card debt relief program and its affiliated companies that allegedly took millions from consumers by falsely promising to eliminate or substantially reduce their credit card debt. To read Emmer’s letter, click here.

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Impact of The GLBA on Collection Agencies

Nexa Collect

As per FTC, starting June 9, 2023 all collection agencies will be treated as financial institutions. This means all collection agencies must secure consumer data nearly the same way as banks. Failure to comply with GLBA can have severe consequences for the collection agency, especially the owners and/or the CEO.

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Troutman Pepper Weekly Consumer Financial Services Newsletter

Troutman Sanders

House of Representatives Majority Whip Tom Emmer (R-MN) introduced a bill, prohibiting the Federal Reserve from issuing a retail central bank digital currency (CBDC) directly to the American public. The bill — the CBDC Anti-Surveillance Act — shares similarities to a prior version introduced by Emmer in 2022. For more information, click here.