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Wholesale and distribution companies are the vital link between manufacturers and customers, and their role in US economy is undoubtedly very crucial. Outsourcing collections to a professional debtcollector raises the probability of getting paid by many folds.
Since all collection calls are recorded, it is important for the management/supervisor to randomly examine at least a few collection calls daily and discuss shortcomings with their debtcollectors. They must have at least a few bilingual debtcollectors in order to recover from people who prefer talking only in Spanish.
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