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They must know how to recover the debt diplomatically instead of forcefully. Debtors are less likely to pay when they feel threatened. Since all collection calls are recorded, it is important for the management/supervisor to randomly examine at least a few collection calls daily and discuss shortcomings with their debt collectors.
When using DSCR to assess a borrower’s debt coverage, creditors must consider the uniqueness of individual revenue models. For example, real estate or nonprofit entities are very different from traditional commercial businesses like a manufacturing plant or logistics company. DSCR for B2C.
An alternative would be to allow a debtor to pay in interest-free and penalty-free installments. Are you a manufacturer of vintage toys with a very niche customer base and very few distribution centers? You can also include simple expedients to encourage quick invoice payment, such as offering prompt-payment discounts.
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