Fri.Dec 15, 2023

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Debt Collector to Shut Down Under Enforcement Order with CFPB

Account Recovery

The Consumer Financial Protection Bureau today announced that a medical debt collector — Commonwealth Financial Systems in Pennsylvania — is being shut down for failing to conduct reasonable investigations and failing to inform the credit reporting agencies that debts were being disputed by consumers.

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FCC Closes Lead Generator Loophole by Requiring One-to-One Consent; Proposes Further Regulation of Robocalls/RoboTexts 

Troutman Sanders

On December 13, by a vote of 4-1, the Federal Communications Commission (FCC) adopted new rules aimed at “closing the ‘lead generator’ robocall/robotexts loophole.” Specifically, the rule requires telemarketers to obtain consumer consent to receive robocalls and robotexts one seller/brand at a time, instead of allowing a single consent to apply to multiple telemarketers.

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MRS BPO Promotes Kelly Feoli to Chief Growth Officer

Account Recovery

MRS is pleased to announce that Kelly Feoli has been promoted to Chief Growth Officer, overseeing relations across all MRS clients and their integration into MRS Operations. Feoli has consistently demonstrated attention to quality, compliance, and operation detail advocating for the mutual benefit of clients, customers and MRS.

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You won a judgment against your debtor. Now what?

Collections Law

The judge declared that the debt owed to you is legitimate and you have a judgment against your debtor. But now what? How do you actually get paid? Anyone who has any experience with debt collection will tell you that getting a court judgment is only the first step. If you have a judgment in Massachusetts and don’t know what to do next, our collections attorneys at Law Offices of Alan M.

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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Collector Facing FDCPA Class Action for Missing Itemization Date

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Activist Shareholder Pushes for Changes to PRA Group

Account Recovery

A shareholder activist group has begun acquiring shares of PRA Group with the plan to get the company to either overhaul its operations or face a fight for control of the company’s board of directors at next year’s annual shareholder meeting.

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Bradford Council close to being bankrupt

UK debt collections

Bradford Council will issue a Section 114 notice – effectively declaring itself bankrupt – without “exceptional” government help, a report has said. A Section 114 notice would mean it may have to stop all new spending apart from essential services including social care and waste collections. A £73m overspend for the current year is predicted for the local authority.

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Judge Partially Grants MTD in TCPA Case Over Prerecorded Calls

Account Recovery

How do you know if a call that you received and answered contained a prerecorded message?

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Why Associations Matter to the Modern Credit Professional

NACM

?️On today's episode of the Extra Credit podcast. Joining NACM is not merely a membership; it's an investment in a network that propels your career forward and surrounds you with a community that shares in your successes and supports you in times of professional challenges.⭐ Hear from Brittany Yvon, CICP, CBA; Erica White; and Kim Marszalek, CCE.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Daily Digest – December 15. Collector Facing FDCPA Class Action for Missing Itemization Date; Judge Partially Grants MTD in TCPA Case Over Prerecorded Calls

Account Recovery

Collector Facing FDCPA Class Action for Missing Itemization Date Judge Partially Grants MTD in TCPA Case Over Prerecorded Calls Congressional Democrats Push CFPB For Arbitration Rule Activist Shareholder Pushes for Changes to PRA Group MRS BPO Promotes Kelly Feoli to Chief Growth Officer WORTH NOTING: Everything you need to wrap gifts like a pro … […]

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Congressional Democrats Push CFPB For Arbitration Rule

Account Recovery

A group of 100 Congressional Democrats have written a letter to Rohit Chopra, the Director of the Consumer Financial Protection Bureau, encouraging him and the agency to move forward with a rule limiting the use of forced arbitration clauses by companies in the financial services arena.