Account Recovery
DECEMBER 7, 2023
A District Court judge in New Jersey has ruled that placing 16 calls during a 30-day period is not enough to rise to the level of abusive or harassing behavior under the Fair Debt Collection Practices Act and has granted the defendant’s motion to dismiss.
Payment Savvy
DECEMBER 7, 2023
Paying for healthcare expenses out of pocket can be a huge burden, especially if you are dealing with a chronic illness. According to various studies, medical expenses are the leading cause of bankruptcy in the United States. But if you have an FSA card, you can use it to help cover eligible health expenses. What Is an FSA Card? A flexible spending account (FSA) card is a special debit card that allows you to pay for approved healthcare expenses using the pre-tax money you’ve contributed t
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Account Recovery
DECEMBER 7, 2023
Getting to Know Syntheia Nagel of Cedar Financial Judge Grants Default Judgment for Plaintiff in FDCPA Case After Defendant Abandons Settlement Judge Grants MTD in FDCPA Case Over Phone Call Volume Collection Operation to Pay $10k Fine for Operating in CT Without Proper License Collections Industry Increasing Communications Channels, Diversifying Areas of Business WORTH NOTING: […]
Qualco
DECEMBER 7, 2023
NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.
Speaker: Anna Tiomina, MBA
AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?
Account Recovery
DECEMBER 7, 2023
The Missouri-based collection agency has chosen Conversational Voice AI to address account penetration amidst staffing challenges. NEW YORK, NY (December 7, 2023) – Skit.ai, the leading provider of conversational Voice AI solutions, announced today its partnership with MCA Collection Agency, a Missouri-based third-party collection agency primarily focused on healthcare collections.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Account Recovery
DECEMBER 7, 2023
A collection operation has agreed to pay a $10,000 fine to the Connecticut Department of Banking for operating in the state without the proper license to collect. The Background: The company operated in Connecticut as a licensed consumer collection agency from 2010 through 2018, when its license expired.
Payment Savvy
DECEMBER 7, 2023
Navigating the nuances of Health Savings Accounts (HSAs) can often feel daunting, especially when it comes to understanding what expenses are covered. One common query many HSA holders have is whether their account can be used for prescriptions — a vital component of healthcare for countless individuals. This article’s aim is to explain the use of HSA funds for prescription medications, offering clarity and guidance on how you can utilize this financial resource effectively.
Account Recovery
DECEMBER 7, 2023
A long-time running joke in the ARM industry is that compliance departments only know how to say “no.” Syntheia Nagel is out to dispel that myth. Nagel has clearly succeeded at that as the chief compliance officer at Cedar Financial, which has established itself as a digital collections innovator.
Jimerson Firm
DECEMBER 7, 2023
By Brandon C. Meadows, Esq. & Ty Robare, Law Clerk Businesses regularly store the data of customers and clients, whether through transactions or regular recordkeeping practices. When businesses hold onto this data, they are obligated to protect it from falling into the hands of unauthorized parties. In the digital age, though, the menace of data breaches looms large, often leaving a trail of individuals grappling with the loss or compromise of their personal information.
Speaker: Melissa Hurrington
Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.
Account Recovery
DECEMBER 7, 2023
This is one of those rulings where there it seems like there is a lot of backstory that isn’t being told.
UK debt collections
DECEMBER 7, 2023
A dodgy lettings agent stole over £128,000 which should have gone to landlord clients – and with it she funded an affair with her personal trainer. Joanne Barker ran the Rochdale-based Barton Kendall agency with her husband Paul and other directors. The Daily Mail reports that from 2014 to 2018 Barker diverted money from the firm’s client account into her own personal bank account.
Sawin & Shea
DECEMBER 7, 2023
With the COVID-19 foreclosure moratoriums over, housing foreclosures are once again on the rise nationally. In fact, in September of 2023, we saw home foreclosures on the rise by a whopping 18.4% from this time last year. Foreclosures in Indianapolis have also been increasingly more common. Indiana has not been immune to this national trend. Ranked at #12 in the nation for foreclosures, Indiana has a foreclosure rate of one in every 3,158 homes.
Troutman Sanders
DECEMBER 7, 2023
Please join us for a special cross-over episode of FCRA Focus and The Consumer Finance Podcast , where Troutman Pepper Partners Chris Willis, Dave Gettings, Kim Phan, and Ron Raether look at the latest developments in the CFPB’s FCRA rulemaking process. Topics include: The anticipated timeline for public comment; The removal of medical debt from credit reports; The results of the Small Business Review Panels held in October, and potential reinstatement in the future; The CFPB’s “interpretation”
Speaker: Susan Richards
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
Troutman Sanders
DECEMBER 7, 2023
Yesterday, the Office of the Comptroller of the Currency (OCC) issued guidance to banks on managing the risks associated with “buy now, pay later” (BNPL) lending. Specifically, the bulletin addresses BNPL loans that are payable in four or fewer installments and carry no finance charges. The stated aim of the OCC’s guidance is to ensure that these loans are offered in a manner that is safe, sound, and compliant with applicable laws and regulations.
Troutman Sanders
DECEMBER 7, 2023
Troutman Pepper ranks among the top law firms globally for its fintech practice in the Chambers FinTech Guide 2024 released this week. The firm achieved four new department Band ratings, and Partners James Kim and Kim Phan continue to be recognized as leading practitioners in the space. FinTech Legal: Corporate, Securities & Financing – Band 3 FinTech Legal: Data Protection & Cyber Security – Band 3 Kim Phan – Band 3 FinTech Legal: Payments & Lending – Band 3 James Kim – Band 2 FinTe
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