Mon.Jul 24, 2023

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Judge Rules Plaintiff Has Standing to Sue in FDCPA Case; Allows for Amended Complaint

Account Recovery

A District Court judge in Pennsylvania — at the behest of the Court of Appeals for the Third Circuit — has ruled a plaintiff has standing to pursue a Fair Debt Collection Practices Act case against a collector, determining that feeling “overwhelmed” and making the decision to file for bankruptcy protection, and has allowed the […]

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Prepared Remarks of Director Rohit Chopra for Community Table on White House Blueprint for a Renters Bill of Rights

Consumer Finance

Director Chopra provided prepared remarks at an event hosted by the U.S. Department of Housing and Urban Development on tenant rights.

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Midland Credit Moving Offices in St. Cloud

Account Recovery

Midland Credit Management has announced it is moving its office in St. Cloud, Minn., to a newly renovated facility on the second floor of an old department store. About 150 employees will be moving to the new office, which is expected to improve the company’s visibility and access to downtown, St. Cloud, the company said.

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NYT Looks at Impact of AI on Contact Center Customer Service Rep Jobs

Account Recovery

“When automation swallows up jobs, it often comes for customer service roles first,” notes an article that was published last week in The New York Times as it examined the impact that artificial intelligence technology is having on individuals working in call centers across the country.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

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Compliance Digest – July 24

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management – Turnkey Speech Analytics. And Our New BLG360 Program – Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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