Fri.Jan 05, 2024

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6 critical areas you need to focus on to build more trust with customers

American Profit Recovery

The relationships you build with customers are the lifeblood of your organization, no matter the size. In short, your business will not thrive without solid relationships with customers. It’s just that simple. Building lasting and trusting relationships with consumers is one of the best ways to see continual growth in your organization. You should not think of your customers as transactional.

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Banking Groups Urge CFPB to Initiate SBREFA Review of Proposed Overdraft Fee Rule

Account Recovery

A trio of banking trade groups have written a letter to the director of the Consumer Financial Protection Bureau, claiming that the Bureau has not properly assessed the potential economic impact of a forthcoming proposed rule regulating overdraft and NSF fees and has not taken the proper steps to issue the rule.

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Navigating the looming Credit Manager shortage: now is the time for smart credit management software

On Guard

As we step into 2024, the landscape of credit management is undergoing a significant transformation. The looming issue of a Credit Manager shortage is not just a fleeting concern but a stark reality that businesses must address. This shortage poses a critical challenge for organisations, especially in the B2B sector, where effective credit management is the linchpin of financial stability and customer relationships.

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Daily Digest – January 5. Plaintiff Files FDCPA Complaint After Being Sued in Wrong District; Summing Up 2023 in One Word

Account Recovery

Plaintiff Files FDCPA Complaint After Being Sued in Wrong District Summing Up 2023 in One Word CFPB Sued Again Over Small Business Lending Rule Banking Groups Urge CFPB to Initiate SBREFA Review of Proposed Overdraft Fee Rule WORTH NOTING: A playtime ritual to get your kids to listen better … A quick tip to help […]

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Solve Your Firms Automation Complexities Once and For All

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

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Plaintiff Files FDCPA Complaint After Being Sued in Wrong District

Account Recovery

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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CFPB Sued Again Over Small Business Lending Rule

Account Recovery

A trade group representing non-bank financial institutions that provide sales-based financing to businesses has filed a lawsuit against the Consumer Financial Protection Bureau claiming it has overstepped its authority by issuing a rule regulating how lenders must collect and submit data related to small business lending activities.