Account Recovery

JULY 26, 2023

Consumers are being provided with a new playbook on how to handle unpaid medical debts that are placed with collection agencies, as part of a new report from the U.S. PIRG Education Fund and Community Catalyst that aims to inform consumers about their rights when it comes to medical bills.

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Brown and Joseph

JULY 26, 2023

Our Clients’ Gateway to an Enhanced Experience We are thrilled to announce the launch of the Brown & Joseph -ARMStrong- Web Portal 2.0—an exciting and… The post Introducing the Brown & Joseph Web Portal 2.0 appeared first on Brown & Joseph, LLC.

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Account Recovery

JULY 26, 2023

In an announcement that is likely to have every creditor — especially those in the financial services industry — reaching out to their third-party partners, the Office of the Comptroller of the Currency yesterday announced that American Express National Bank has paid a $15 million fine for not properly governing or overseeing how a third-party […]

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PDC Flow

JULY 26, 2023

In a recent PDCflow sponsored webinar on accountsrecovery.com , a panel of digital collection experts sat down to discuss the differences they’ve encountered in text messaging and email for debt collection. Shawn Farris, Brandy Rouselle, and Chris Repholz discussed which channels they each prefer and the strengths of each. They also covered how using SMS messages together with email for debt collection in a single strategy boosts engagement and builds trust.

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Account Recovery

JULY 26, 2023

OCC Fines Amex $15M For Lax Oversight of Third Party Affiliates New Report Aims to Help Consumers Avoid, Dispute Unnecessary Medical Bills N.Y.

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Consumer Finance

JULY 26, 2023

Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, Regarding the Proposal to Strengthen the Resilience of America’s Largest Banks

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CICM

JULY 26, 2023

In today’s business environment, uncertainty is one thing we can take for granted. Soaring prices caused by high inflation and a tightening lending market all serve to put pressure on household and business finance alike. With customers facing increasingly difficult choices about who they can afford to pay, it’s vital to make sure that the first line of financial self-defence, credit control, is properly understood and working as intended.

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NACM

JULY 26, 2023

From certifications to networking and information gathering, NACM's Credit Congress remains a valuable resource to the credit industry. Now, merely a month later, many credit professionals are still reaping the benefits."My company is an advocate for NACM and encouraged me to attend conferences due to my interest in learning," said Martha Mays, cre.

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