Account Recovery

NOVEMBER 28, 2023

Collector Facing FDCPA Class Action Over Lack of Interest Accrual Disclosure in MVN Judge Grants MTD in FDCPA Class Action Over Undated MVN Judge Partially Grants MTD in TCPA Case Over Calls to Wrong Number FCC Taking More Steps to Block Illegal Text Messages WORTH NOTING: You can still get some deals if you missed […]

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Qualco

NOVEMBER 28, 2023

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

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Loans Credit Management Creditors Government 105

Account Recovery

NOVEMBER 28, 2023

The Federal Communications Commission will discuss and vote on an order at its December meeting that would give wireless carriers the power to block all text messages from a particular number when notified by the Commission of illegal texts from that number and reinforce that the Do Not Call registry extends to text messages among […]

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UK debt collections

NOVEMBER 28, 2023

The Government is to our £16.3 million into HMRC Debt Collection, raising efforts to recover £4.67 billion in unpaid taxes over the next six years. According to Treasury estimates, the injection of cash will help HMRC’s debt management team recoup £515million in taxes in 2024-25. By 2025, over £1billion worth of unpaid taxes will be recovered according to the announcement in last week’s Autumn Statement.

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Collections Debt Management Government Construction 59

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

NOVEMBER 28, 2023

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more?

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Account Recovery

NOVEMBER 28, 2023

A District Court judge in New York has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act class-action, ruling that the lack of a date on a Model Validation Notice is not a violation of the statute and is not confusing to the least sophisticated consumer.

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Fair Debt Collection Collections 130

Consumer Finance

NOVEMBER 28, 2023

I am pleased to share that the CFPB has reached important milestones on critical priorities.

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Financial services Student Loans Student loans Banks 43

Account Recovery

NOVEMBER 28, 2023

A District Court judge in Arizona has partially granted a defendant’s motion to dismiss a Telephone Consumer Protection Act lawsuit in which it was accused of placing 10 calls to the plaintiff’s cell phone in an attempt to reach someone other than the plaintiff.

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NACM

NOVEMBER 28, 2023

Credit professionals with several years of experience can sometimes remain stuck in the everyday motion of credit processes, dealing with customers, sales and more. But NACM's Professional Certification Program provides credit professionals with an important tool that can provide a fresh outlook: education. As the world of credit continues to evolv.

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Education 5

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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