Account Recovery
SEPTEMBER 14, 2023
Skit.ai’s conversational Voice AI solution, which delivers fully automated, intelligent conversations at scale, has enabled the California-based debt collection agency to achieve a 27% increase in call volume so far. NEW YORK, NY (September 14, 2023) – Skit.
Micro Bilt
SEPTEMBER 14, 2023
Debt collection isn't usually enjoyable, but it's a necessary part of any lending institution. Leaving too much outstanding debt out at one time can lead to financial instability and, in the worst case, insolvency. We saw this recently with the 2023 bank failures nationwide, leading to a mini-financial crisis. Keep reading.
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Account Recovery
SEPTEMBER 14, 2023
Nearly half of consumers either “rarely” or “never” answer the phone if they are not certain who is calling, according to data released by TransUnion as part of a nationwide survey it conducted.
PDC Flow
SEPTEMBER 14, 2023
With so many self-serve and digital payment options available, storing credit card information is an important consideration for businesses. Is your organization storing credit card information safely? Do you know the requirements you need to follow? Learn about risks, requirements and best practices of storing customer credit card information. Why is Storing Credit Card Information a Must for Digital Payments?
Speaker: Mark Stovel
When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.
Account Recovery
SEPTEMBER 14, 2023
Getting to Know Jackie Montoya of Resurgent Capital Services Appeals Court Re-Affirms Ruling for Defendant Accused of Collecting Without License Judge Grants MTD in FDCPA Case, But Notes Allegations ‘Reflect Poorly’ on Defendant Report Spotlights Number of Consumers Who Miss Out on Legit Calls Because of Scam Fears Collections Bureau of America, Ltd., Adopts Skit.
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Account Recovery
SEPTEMBER 14, 2023
Asked for a do-over, a panel of judges from the Court of Appeals for the Tenth Circuit decided they were right the first time and affirmed a District Court ruling in favor of a creditor that was sued for violating the Fair Debt Collection Practices Act because it was not licensed as a collection agency […]
Micro Bilt
SEPTEMBER 14, 2023
Corporate fraud has always been prevalent in the business world, but in the past decade, fraudulent activity has emerged as a leading threat that can wreak havoc on companies' financial stability, reputation, and overall operations. According to a New York Times article, this form of fraud cost companies $831 billion in 2021 alone. And the rate for these crimes continues to rise.
Account Recovery
SEPTEMBER 14, 2023
A District Court judge in Tennessee has ruled a plaintiff lacks standing to pursue a Fair Debt Collection Practices Act case against a defendant that was accused of misrepresenting that a payment plan would be offered and whose representative was rude and aggressive, allegedly going as far as to say that the plaintiff would never […]
Direct Recovery
SEPTEMBER 14, 2023
As one of the most popular shows of 2023, The Bear has been streaming in millions of homes nationwide, giving regular people an inside look at the tortured souls in the restaurant industry. While the show has been getting critical acclaim for its accurate portrayal of the sometimes ups but mostly downs of running a restaurant in a post-COVID world, quite a few general business lessons are coming through the screen simultaneously.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
Micro Bilt
SEPTEMBER 14, 2023
Obtaining a bank loan for a small business can be difficult, especially for new companies without a financial history. Even if you meet strict credit and revenue requirements, the loan process still requires significant time and effort. As a result, many businesses are turning towards alternative lenders to avoid the hassle of securing conventional financing - and for good reason.
Troutman Sanders
SEPTEMBER 14, 2023
On September 7, the Consumer Financial Protection Bureau (CFPB) released an issue spotlight focusing on the role that mobile device operating systems play in determining consumer’s payment options. According to the CFPB, “[g]iven the continued shift toward the use of contactless payments on mobile devices like smartphones and wearables, there is now readily available technology for consumers to securely make [point-of-sale (POS)] payments through different apps and services … Any restrictions im
Micro Bilt
SEPTEMBER 14, 2023
In today's day and age, businesses and organizations rely heavily on background checks to make informed decisions about potential employees, tenants, and partners. According to 2022 industry data, 93% of organizations conduct a background check before hiring an individual. These checks are essential for maintaining safety, security, and integrity within various sectors.
Troutman Sanders
SEPTEMBER 14, 2023
Join us for the second episode in a special three-part series covering the CFPB’s intention to propose new rules under the Fair Credit Reporting Act (FCRA). In this episode, Troutman Pepper Partners Chris Willis, Dave Gettings, Kim Phan, Ron Raether, and Ethan Ostroff discuss the regulation of credit header data and the potential impact on the FCRA and consumer reporting agencies, as well as users and data brokers.
Speaker: Genevieve Hancock, CPA
Cash flow isn’t just about balancing numbers - it's about ensuring your organization is positioned for both immediate stability and long-term success. Understanding that cash flow management fuels every decision, every opportunity, and every growth phase is critical. But how can you shift from simply managing cash to strategically optimizing it for resilience?
Troutman Sanders
SEPTEMBER 14, 2023
Join us for the second episode in a special three-part series covering the CFPB’s intention to propose new rules under the Fair Credit Reporting Act (FCRA). In this episode, Troutman Pepper Partners Chris Willis, Dave Gettings, Kim Phan, Ron Raether, and Ethan Ostroff discuss the regulation of credit header data and the potential impact on the FCRA and consumer reporting agencies, as well as users and data brokers.
Troutman Sanders
SEPTEMBER 14, 2023
On September 7, the U.S. District Court for the Eastern District of Michigan granted summary judgment in the defendant’s favor finding that the plaintiff had not suffered a concrete injury and therefore lacked standing to assert a claim under the Fair Debt Collections Practices Act (FDCPA). In Morgan v. LVNV Funding, LLC, the plaintiff failed to make the required payments due on his credit card account.
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