Account Recovery

DECEMBER 26, 2024

New York Gov. Kathy Hochul this week signed a sweeping package of bills to enhance consumer data protection in New York into law. While the package tackles various digital safety issues, one law stands out for debt collection professionals: S5703B/A1035B, which bans the use of social media platforms for debt collection. The details: The newly enacted law prohibits debt collectors from using social media platforms to communicate with consumers about unpaid debts.

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Account Recovery

DECEMBER 26, 2024

Exemption laws, which protect a debtors income and assets in the event of a judgment or collection lawsuit are in the spotlight following the release of an annual report from the National Consumer Law Center, which attempts to shed light on what the advocacy group perceives to be the inadequacies of these protections. Whats new: The NCLC report evaluates state exemption laws across five areas: wages, homes, vehicles, bank accounts, and household goods.

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Account Recovery

DECEMBER 26, 2024

A District Court judge in New York has essentially split the difference in awarding attorney’s fees to the plaintiff in a Fair Debt Collection Practices Act case because both sides could not come to an agreement on their own after the plaintiff accepted an offer of judgment. The background: The plaintiff initiated the case in January 2024, alleging that the defendant violated the FDCPA by using deceptive methods to collect a debt, including false representations and unfair practices.

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Account Recovery

DECEMBER 26, 2024

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. TEC is now extending its services by offering proven, industry-leading technology solutions alongside of our Professional Services to help Clients feel confident in their technology de

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Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

DECEMBER 26, 2024

Getting to Know Dixie Newsome of Crown Asset Management Judge Splits Difference in FDCPA Plaintiffs Attorney Fee Award NCLC Report Calls Out States for Lax Exemption Laws New York Bans Social Media Debt Collection WORTH NOTING: When to let go of family traditions in favor of starting new ones … A social media post has sparked an online debate about carry-on luggage… Not necessarily the case for me, but a look at why anxiety tends to be worse at night for people … The top cybers

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