Account Recovery

SEPTEMBER 28, 2023

Getting to Know Scott Hoffman of Harvest Strategy Group Washington Supreme Court Rules for Agency Sued for Enforcing Judgment BNPL Users Carrying More Debt, More Worries than Non-BNPL Users Senate Bill Seeks to Align Pay at CFPB with Other Federal Agencies Pro Com Services of Illinois, Inc. Embraces Digital Transformation with Skit.

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Judgment 147

Troutman Sanders

SEPTEMBER 28, 2023

In this episode of The Consumer Finance Podcast, Troutman Pepper Partner Chris Willis and fellow Partner Glen Trudel discuss the Final Interagency Guidance put out by the Federal Reserve, the FDIC, and the OCC regarding third-party relationships. Topics include the agencies’ goals in putting out this joint guidance, notable points raised in the guidance, and potential impacts on the industry from the advent of this guidance.

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Banks 52

Account Recovery

SEPTEMBER 28, 2023

With Skit.ai’s Voice AI solution, Pro Com Services of Illinois has seen its account penetration skyrocket with 20,000 additional daily outbound calls and a 47.91% engagement rate. NEW YORK, NY (September 28, 2023) – Skit.ai, the leading provider of conversational Voice AI solutions, announced today its new partnership with Pro Com Services of Illinois, Inc.

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Troutman Sanders

SEPTEMBER 28, 2023

As discussed here , on June 29, Connecticut Governor Ned Lamont signed SB 1033, An Act Concerning Various Revisions to the Banking Statutes, into law. Among other things, the bill: (1) raised the small loan limit from $15,000 to $50,000; (2) expanded the Small Loan Act (SLA) licensure requirement to cover certain brokering and facilitating activities; (3) codified a predominant economic interest test for determining the “true lender” in the SLA; (4) broadened the definition of small loan to incl

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Loans Banks Lender 52

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Account Recovery

SEPTEMBER 28, 2023

As someone who writes for a living, I like to think that words matter. Not just generally, but specifically. Choosing the right word can make all the difference between getting a point across and leaving people more confused. Take the word “within” for example. What does it mean?

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Judgment 130

Account Recovery

SEPTEMBER 28, 2023

Building profiles of consumers is becoming more important in developing more granular and strategic collection strategies. In order to build those profiles, data is needed. You need to know as much about a person as possible so you can make the best decisions about how to attempt to collect on a debt.

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Collections 130