Account Recovery

NOVEMBER 21, 2024

I am thrilled to announce that the Getting to Know series will be sponsored by TEC Services Group in 2024. TEC Services Group is the leading technology and professional services firm in the credit collections industry offering both leading industry solutions along with unrivaled, unbiased, and experienced support. TEC is now extending its services by offering proven, industry-leading technology solutions alongside of our Professional Services to help Clients feel confident in their technology de

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Creditors Collections 246

Enterprise Recovery

NOVEMBER 25, 2024

One of the most challenging parts of starting a business or working independently is deciding on your rates. After that, you must negotiate contract terms with your clients, including asking to get paid for your work. Navigating the complex world of B2B payments can be daunting for business owners, but mastering effective negotiation strategies can ensure you always get paid for your hard work.

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American Profit Recovery

NOVEMBER 25, 2024

Utilizing a reputable collection agency for your all business or larger organization is one of the best ways to dramatically improve cash flow. And, it’s also a strategic tool in retaining your customers even if they do owe you money. Professionally trained debt collectors understand how to listen, show empathy, understand individual situations and take the time to solve problems with consumers.

Collections Agency 147

Collections Agency Collection Agencies Debt collector Collections 147

Consumer Finance

NOVEMBER 20, 2024

The CFPB today finalized a rule to supervise the largest nonbank companies offering digital funds transfer and payment wallet apps.

Financial services 136

Financial services 136

Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

Credit Corp

NOVEMBER 14, 2024

Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Credit card fraud can happen when bad actors use your existing accounts or steal your information to open up new accounts.

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Collections Agency Collection Agencies Debt collector Trade 104

Account Recovery

NOVEMBER 18, 2024

Granted, this appears to be available in England only for now, and it’s intended to fight fraud and scams, but it’s likely only a matter of time before it makes its way westward to the United States and could possibly be deployed against collection calls. England’s largest cellphone carrier has unveiled a new technology that could pose a new challenge for debt collectors.

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Debt collector Collections 246

Enterprise Recovery

NOVEMBER 8, 2024

As the new year approaches, businesses often must adjust their rates. These changes could be driven by factors such as inflation, increased operational costs, or the need to invest in new technologies and services. For B2B companies and SaaS providers, staying competitive and maintaining high service standards often require periodic rate evaluations.

Client Expectations 207

Client Expectations 207

American Profit Recovery

NOVEMBER 20, 2024

If you’re running any type of business, negative cash flow does not just happen. There are always red flags of negative cash flow that give you an indication of a problem within your organization. Negative cash flow can rapidly disrupt a small business’s operations. Many businesses struggle to keep a consistent client base and have slim margins, which means it’s important to keep a close eye on cash flow.

Collections Agency 147

Collections Agency Collection Agencies Debt collector Collections 147

Consumer Finance

NOVEMBER 14, 2024

The CFPB released the annual report of the Student Loan Ombudsman, highlighting severe difficulties reported by student borrowers in consumer complaints.

Student Loans 120

Student Loans Student loans Loans Education 120

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

Banks

Credit Corp

NOVEMBER 15, 2024

You want to aim for good credit at all stages of life, but some people forget to consider how important credit is when you reach retirement. When you retire, you want to have as much financial freedom as possible to live out the rest of your years in peace. Unfortunately, bad credit can get in the way if you’re not careful. Why It’s Important to Have Good Credit in Retirement You May Need to Take out a Loan Retirement comes with many expenses, some of which can be unexpected.

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Debt Consolidation Credit Card Debt Loans Personal loans 98

Qualco

NOVEMBER 5, 2024

NPL Management: A 5-Step Roadmap to Strategic Success is the latest e-Guide to be published by Qualco UK. You can view it here. In today's regulatory environment, when it comes to collecting overdue accounts, the clear, overarching message is that the customer must be treated fairly and ethically. However, in a small number of credit businesses, the right strategies for systems and people have not been set.

Loans 98

Loans Credit Management Creditors Government 98

Account Recovery

NOVEMBER 11, 2024

The Accounts Receivable Management and Revenue Cycle Management sectors are navigating significant headwinds that are reshaping how debts are collected heading into the final weeks of 2024, according to a report released recently by Corporate Advisory Solutions. Rising delinquencies, the return of student loan payments, and evolving credit reporting rules for medical debt are driving change across these sectors, which industry professionals need to keep in sharp focus.

Student Loans 162

Student Loans Student loans Healthcare Accounts Receivables Management 162

Enterprise Recovery

NOVEMBER 15, 2024

Following up on past-due invoices and delinquent accounts can be a full-time job. However, it is invaluable to your business's bottom line. If you're considering outsourcing debt collections or handling them in-house, this post can help clarify the benefits of outsourcing. Outsourcing B2B debt collection can transform your financial operations by bringing in expertise, reducing costs, and freeing up valuable internal resources.

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Collections 183

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Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

Collection Agencies

PDC Flow

NOVEMBER 22, 2024

Omnichannel payments and multichannel payments are both terms used to describe the options your software allows for taking customer payments. Omnichannel payment features improve the payment experience for customers but they also have a positive impact on your overall business operations. What are Omnichannel Payments? Omni or multichannel payment solutions let you take advantage of more than one payment channel in a single platform.

Banks 89

Banks Government Collections 89

Consumer Finance

NOVEMBER 13, 2024

The CFPB took action against Global Tel Link Corporation and its subsidiaries for taking millions of dollars from consumer accounts and blocking money transfers to consumers who are incarcerated.

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Credit Corp

NOVEMBER 14, 2024

It’s not uncommon to find inaccurate or unverified information on a credit report. If this happens to you, it’s possible to dispute the errors and eliminate incorrect items altogether. But if inaccuracies are bringing your credit score down, waiting for results can be tough. Here’s how long you can expect a credit dispute to take. How Long Does a Credit Dispute Investigation Take?

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Credit Counselor Banks 97

Qualco

NOVEMBER 4, 2024

As the financial sector rapidly evolves, driven by technological advancements, loan origination processes are experiencing profound changes. A key development is the growing adoption of Loan Origination Systems (LOS), which have become essential tools for financial institutions. According to recent forecasts from Future Market Insights , the global loan origination software industry is projected to grow at a CAGR of 13.4% from 2023 to 2033, reaching a market size of US$ 17,505.7 million by 2033.

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Loans Financial Institution Lender Creditworthiness 98

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

Account Recovery

NOVEMBER 25, 2024

The latest Outlook on American Life report from H&R Block offers a mixed view of Americans’ financial health. While income gains outpaced inflation for many, especially younger generations, rising debt — particularly credit card and student loans — continues to weigh heavily on households across the country. Understanding these consumer behaviors and trends is crucial for collections professionals looking to assess repayment potential.

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Student Loans Student loans Credit Card Debt Loans 147

Enterprise Recovery

NOVEMBER 1, 2024

With just a few months left of the year, it's time to ensure that your business is well-prepared. Careful planning and allocation of financial resources can help your business seize new opportunities, overcome potential challenges, and achieve its growth objectives. By creating a financial roadmap that supports sustainable development and long-term success, you're positioning your business to thrive in the coming year.

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True Accord

NOVEMBER 22, 2024

TrueAccord is at the forefront of defending litigation related to digital communications in debt collection and its recent victory in the Southern District of Florida is a resounding victory for digital channels in our industry. In Quinn-Davis v. TrueAccord , the court grappled with the concept of timing in order to figure out when an email is considered inconvenient under both the Federal Debt Collection Practices Act (FDCPA) and the Florida Debt Collection Practices Act (FCCPA).

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Debt collector Debtor Collections Judgment 91

Consumer Finance

NOVEMBER 6, 2024

The CFPB took action against Navy Federal Credit Union for charging illegal overdraft fees.

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Credit Unions Credit Unions Banks 145

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Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

Collections

PDC Flow

NOVEMBER 14, 2024

Companies with strict compliance needs or those that value privacy should be using secure document sharing for every message they send. After all, failing to protect customer information with secure document sharing practices can: create compliance issues damage your reputation lead to customer loss result in financial penalties Plus, customers expect secure document sharing any time you send contracts, terms of service, or other important paperwork to an email inbox or mobile number.

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Healthcare Retrieval Education Collections 86

UK debt collections

NOVEMBER 19, 2024

Research by Forvis Mazars has found that insolvencies of logistics companies’ have risen 14% in the past year, from 464 in 2022/23 to 530 in 2023/24. Many logistics businesses were set up during the pandemic to meet the sudden rise in demand for home delivery. As this surge in demand reversed, some of these companies are struggling to survive. In May 2020, during the height of the pandemic, internet sales made up 34% of all retail sales.

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Retail 81

Account Recovery

NOVEMBER 15, 2024

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first. Want to learn more? Call (855) WEB-RECON or email admin@webrecon.net today!

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Collections Fair Debt Collection Original Creditor Creditors 147

NCBA Law Practice Management Blog

NOVEMBER 30, 2024

If you run a law firm that’s been around for any length of time, you’ve probably got paper files stored somewhere, taking up space, and costing you money. And, law firm owners tend to treat that as a ‘forever’ investment; they don’t see a way out of holding onto those paper files for all time. But, there are some steps you can take, to get rid of the hassle of long-term paper storage.

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Law Firms Lawyers Creditors 52

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For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.

Collections