July, 2024

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Industry Mourns Passing of Eric Foulk

Account Recovery

The accounts receivable management industry lost a friend and a brother last week with the passing of Eric Foulk. Foulk, who most recently worked at TransUnion, had spent most of his career in the ARM industry, after he left the military. More details about Eric’s passing are available here. AccountsRecovery.

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My Employee Week Experience

American Profit Recovery

By Matt: American Profit Recovery’s Annual Employee Week was awesome this year. We shared good food, played many in-office games, and had some great times at after-work events, including a picnic. We also received some of the coolest prizes. I wanted to share three things that I absolutely love about employee week. To start, I had a great time playing the team challenges, and it was so much fun watching everyone compete for team prizes.

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Differences in Handling Consumer Debt vs. Business Debt

Enterprise Recovery

Consumer and business debt are two distinct types of debt that are handled quite differently. Consumer debt is the debt individuals incur for personal expenses, such as credit card debt, student loans, or mortgages. Business debt, however, refers to the debt incurred by businesses or organizations for various purposes, such as operational expenses, investment in assets, or expansion.

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CFPB Takes Action Against Fifth Third for Wrongfully Triggering Auto Repossessions and Opening Fake Bank Accounts

Consumer Finance

The CFPB took action against repeat offender Fifth Third Bank for a range of illegal activities that would result in the bank paying millions in penalties as well as paying redress to harmed consumers.

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4 Things Great Companies Do to Improve Cash Flow

Speaker: Indy Chakrabarti, Chief Marketing Officer at HighRadius

4 Case Studies to Optimize DSO 26 Days Sales Outstanding. Already better than most. But, should you improve on that? Why would 3 fewer days even matter? It matters because it fundamentally transforms business outcomes. Join this webinar to explore 4 things companies do to reclaim hard dollars - not just soft costs - and go from good to great! What You'll Learn 6 operational KPIs every AR manager should track: Define and track these metrics to enhance performance, drive efficiency, and make infor

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The most important preemptive steps for commercial debt collection

Collections Law

When it comes to collecting business debt, the most critical steps occur before the goods or services are even purchased. This is when your business establishes control over the commercial relationship. By taking preemptive measures, you can set a solid foundation that will help you get paid, even if a creditor becomes delinquent. Our commercial collections litigation attorneys at Law Offices of Alan M.

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More Americans Living Paycheck to Paycheck: Survey

Account Recovery

More than 1 in 3 American workers are living paycheck to paycheck, with little-to-no money left for savings after covering monthly expenses, according to a new survey from Bankrate.

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When Will a Bankruptcy Fall Off My Credit?

Credit Corp

A bankruptcy can remain on your credit report for up to ten years from the filing date of Chapter 7 bankruptcy or up to seven years from the filing date of Chapter 13 bankruptcy. However, its impact on your credit score lessens over time as you rebuild your credit with responsible financial behavior. While bankruptcy may be a last resort, there are times where filing bankruptcy might make sense.

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Unlocking the Power of Retention Marketing in SaaS Business

Enterprise Recovery

Retention marketing is the practice of implementing strategies and techniques to keep existing clients engaged and loyal to your business. While acquiring new customers is important, retaining existing ones is more valuable for the long-term success of your business. By focusing on client retention, you can build strong relationships, increase customer satisfaction, and ultimately drive revenue growth.

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CFPB Report Highlights Junk Fees Charged by School Lunch Payment Platforms

Consumer Finance

The CFPB released a report on payment processing companies that help school districts process children’s school lunch payments.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Council’s huge £12.4m Debt Collection Challenge

UK debt collections

Steps have been taken to claw back millions of pounds owed to Swansea Council after auditors warned that action was needed. At the end of January this year debtors owed the council £12.4 million, a council report said. This was money owed for upwards of one month, in some instances for more than a year, and in a small number of cases more than seven years – at which point the debt is written off.

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5 Ways to Solve Your Costly Debt Collection Problems

Taurus Collect

In today’s challenging economic climate, many businesses face the painful reality of unpaid invoices and debts. This problem can escalate quickly, leading to costly collection efforts that drain resources and time. Fortunately, there’s a solution: no collection no fee debt collection. This approach allows you to focus on running your business while experts handle your debt recovery without upfront costs.

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Industry Shares Views on Proposed Medical Debt Credit Reporting Rule

Account Recovery

More than half of respondents to the latest ARMSights poll believe that the Consumer Financial Protection Bureau’s proposed rule prohibiting the reporting of medical debt credit reporting will have a “significantly” negative impact on their overall effectiveness to collect on medical debts.

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Why Your Business Should Consider a Commercial Collection Agency for Account Receivables

Debt RR

In the dynamic world of business, managing cash flow is crucial. One of the most significant aspects of maintaining a healthy cash flow is effective accounts receivables (AR) management. Yet, many businesses struggle with overdue invoices and delinquent accounts, which can strain resources and hinder growth. Enter commercial collection agencies—specialized firms that can play a pivotal role in optimizing your AR functions.

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How Collection Agencies Minimize Effort and Maximize Results with the Right Software

Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.

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5 Things a Commercial Debt Collection Agency CANNOT Do to Help You

Direct Recovery

Commercial debt collection agencies can be tremendously effective partners for almost any small business that offers credit to their customers. The right debt collection agency can act as your own personal accounts receivable department tasked with tracing down delinquent accounts, contacting debtors, negotiating payments, filing for judgments, and collecting payments.

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CFPB Warns Against Intimidation of Whistleblowers

Consumer Finance

The CFPB issued a circular explaining how companies may break the law by requiring employees sign broad nondisclosure or confidentiality agreements that deter whistleblowing.

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Liquidators appointed as Cazoo officially winding up

UK debt collections

Cazoo Group Ltd has announced that the company is officially winding up, following the company’s extraordinary general meeting yesterday (July 2). Shareholders approved resolutions for the company to be placed in voluntary winding up, the appointment of voluntary liquidators and their renumeration at the EGM. The Securities and Exchange Commission notice from Cazoo says that it will be placed in voluntary liquidation based on the fact ‘it is unable to pay its debts’.

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How to Completely Overhaul Your Credit and Collections Process

Taurus Collect

Managing debt collection fees can be a daunting task for any business. An ineffective credit and collections process not only increases these fees but can also strain relationships with customers. In today’s competitive landscape, it is essential to streamline your approach to ensure timely payments while maintaining a positive image. This blog post will guide you through simple steps to completely overhaul your credit and collections process.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.

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Daily Digest – July 1. Supreme Court Overturns Chevron Deference; Judge Dismisses Debt Collection Class Action Against Software Provider Over Convenience Fees

Account Recovery

Supreme Court Overturns Chevron Doctrine; Limits Authority of Federal Regulators Like CFPB, FTC Weighing In on Impact of Chevron Ruling Judge Dismisses Debt Collection Class Action Against Software Provider Over Convenience Fees Industry Shares Views on Proposed Medical Debt Credit Reporting Rule Compliance Digest – July 1 Gulf Coast Collection Bureau Announces Rebrand to Gulf […]

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Drop Anchor: What Is Your Flagship Content?

NCBA Law Practice Management Blog

I talk to lawyers a lot about generating in-house content, that features them, and that is authentic to their personalities. Of course, I’m pushy: So, sometimes , attorneys get frustrated with me , and say : ‘Hey, I’ve got a lot going on!’ I get it. It’s tough to find the time – which is why it makes sense to specialize. Individual lawyers, then, should have ‘anchor’ content = the primary content you produce, that you can leverage in a number of different ways , and repurpose.

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Do Employers Check Your Credit? A Guide for Applicants

Credit Corp

The hiring process includes several steps, such as submitting an application, attending an interview, and undergoing a background screening. In some cases, a prospective employer may even require a credit check. Find out why employers check your credit and discover how to prepare for this important step in the hiring process. Why Do Employers Check Your Credit?

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CFPB Exams Find Loan Servicing Failures, Illegal Debt Collection Practices, and Issues with Medical Payment Products

Consumer Finance

The CFPB published an edition of Supervisory Highlights sharing findings from examinations of auto and student loan servicers, debt collectors, medical payment products, and deposit and prepaid accounts.

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When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? With delinquencies, and the number of consumers looking for payment assistance on the rise, it may be time to consider an efficient cloud-based software to support your team. Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes.

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Arrest warrant issued for Insolvent celebrity after Court no show

UK debt collections

An arrest warrant has been issued for Katie Price, after she failed to attend a court hearing relating to her bankruptcies. Insolvency and Companies Court Judge Catherine Burton said Ms Price had received “very clear warnings” that she must attend the hearing on Tuesday. The former glamour model had not responded to HM Revenue & Customs (HMRC) over her debts, a court heard.

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Building a Transformative End-to-End Collections Strategy

Taurus Collect

Creating a transformative end-to-end collections strategy is crucial for businesses. It involves carefully managing and recovering debts while maintaining positive customer relationships. One important aspect of this strategy is no fee debt collection. This means businesses can recover their debts without extra costs. It’s about finding the balance between effective debt recovery and customer care.

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Judge Grants MTD in FDCPA Class Action Over Language in Letter

Account Recovery

A District Court judge in New Jersey has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act class-action lawsuit, but not on the merits as the defendant had sought. Instead, the judge ruled the plaintiff lacked standing to pursue his suit and dismissed the case.

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Are personal guarantees enforceable in Massachusetts?

Collections Law

When it comes to commercial collections, personal guarantees can be a powerful tool. But are they enforceable in Massachusetts? At Law Offices of Alan M. Cohen & Associates LLC, our Massachusetts commercial litigation collections attorneys have more than 50 years of debt collection experience. They employ aggressive, innovative and relentless, but ethical, debt collection strategies to help their business clients get paid.

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10 Ways to Improve Payment Collections with Salesforce

For finance teams using Salesforce’s powerful CRM technology, automation can transform accounts receivable processes, driving efficiency and delivering measurable results like cost savings, reduced customer churn, and lower DSO.