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?eská spo?itelna Modernizes Operations With Debt Collection Optimization

Fico Collections

“As many Czech households continued to grapple with finances due to the impact of the COVID-19 pandemic, the bank understood that it needed to modify its approach to collections,” said Petr Olšák, head of retail credit risk analytics at ?eská For example, the bank tested the impact of driving strategies either by month-end or cycle-end.