Sat.Mar 22, 2025 - Fri.Mar 28, 2025

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Appeals Court Rules Plaintiff Lacked Standing in FDCPA Case over Dispute Timing

Account Recovery

In a case that was defended by the team at Barron & Newburger, the Court of Appeals for the Seventh Circuit has reversed a lower court’s ruling in favor of a plaintiff in a Fair Debt Collection Practices Act (FDCPA) case over the timing of when the defendant notified credit reporting agencies that the debt […]

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Customer Engagement Strategies for AR, Debt Collection

PDC Flow

Your debt collection agency or accounts receivable (AR) departments top priority should be collecting as many payments as possible. But the way people communicate is different than it was even a decade ago. Modernize your AR staff and improve customer engagement tactics to keep up with customer expectationsemail, SMS and online payments. Is your customer engagement strategy in line with this goal?

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FCC Orders to Take Effect While Comment Period to Identify Burdensome Rules Opens 

True Accord

The Federal Communications Commission (FCC) is seeking public input on identifying FCC rules for the purpose of alleviating unnecessary regulatory burdens. In a public notice released March 12, 2025, the FCC announced the Commission is seeking comments on deregulatory initiatives to identify and eliminate those that are unnecessary in light of current circumstances.

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Green Energy firm enters administration

UK debt collections

Green energy firm Ripple Energy which provided renewable power to over 20,000 customers in the UK has filed notice to appoint administrators. Ripple allowed customers to co-own a wind farm or solar park with thousands of other budding climate heroes by purchasing shares. In return, they receive discounted energy from major suppliers like British Gas.

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How To Break Digital Transformation Barriers And Accelerate AI Adoption

Speaker: Anna Tiomina, MBA

AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?

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Appeals Court Affirms Ruling Over Default Judgment

Account Recovery

The Court of Appeals for the Eighth Circuit has upheld a ruling in favor of a defendant that was sued for violating the Fair Debt Collection Practices Act, deciding that a default judgment obtained in state court is “conclusive” from the perspective of establishing the facts of a case.

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Compliance Digest – March 24

Account Recovery

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group, P.C. – Compliance Support – Defense Litigation – Nationwide Complaint Management Turnkey Speech Analytics. And Our New BLG360 Program Your Low Monthly Retainer Compliance Solution. Visit www.bedardlawgroup.com, email John H.

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Maine Squeeze: How Rising Medical Debt Is Pinching Families’ Finances

Account Recovery

There really is a saying, As Maine goes, so goes the nation, which is meant to indicate Maines status as a trendsetter among states across the country.

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ClearGrid Raises $10M to Modernize Debt Collections

Account Recovery

Lenders across emerging markets face a fast-growing pool of consumers who struggle to repay debts yet most debt collection tools havent kept pace with modern technology or regulatory demands.

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Daily Digest – March 26. Judge Partially Grants Defendant’s Motion for Reconsideration in FDCPA Case; How Rising Medical Debt Is Pinching Families’ Finances

Account Recovery

Judge Partially Grants Defendants Motion for Reconsideration in FDCPA Case Maine Squeeze: How Rising Medical Debt Is Pinching Families Finances ClearGrid Raises $10M to Modernize Debt Collections 21 Companies Seeking Collection Talent WORTH NOTING:College basketball isn’t the only big tournament in March … The biggest diet mistake that most people make … Which states are […]

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The Human Side of Finance: The Intersectionality of People, Culture, Adaptability, and Resilience

Speaker: Melissa Hurrington

Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.

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21 Companies Seeking Collection Talent

Account Recovery

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any offers.

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Judge Partially Grants Defendant’s Motion for Reconsideration in FDCPA Case

Account Recovery

The joke about lawyers is that their answer to any question is never a straight answer — it always depends. Well, maybe the joke applies to judges, too.

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Daily Digest – March 25. Collector Facing Pair of FDCPA Class Actions for Failing to Include Itemization Date in MVN; Appeals Court Affirms Fee Award in FDCPA Case

Account Recovery

Collector Facing Pair of FDCPA Class Actions for Failing to Include Itemization Date in MVN Appeals Court Affirms Fee Award in FDCPA Case Cost of Living Increases Leaving Consumers with Less Cash: Report CFPB Roundup WORTH NOTING:A handful of ways to help you focus for when you are feeling scatterbrained … Why you may want […]

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Cost of Living Increases Leaving Consumers with Less Cash: Report

Account Recovery

A new report from the Bank of America Institute highlights a clear trend: consumers are paying more for essentials like housing, insurance, utilities, and car loans while finding slight relief from lower gas prices.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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CFPB Roundup

Account Recovery

All has been quiet on the CFPB front in the past few days, but things picked up a bit yesterday, including Rohit Chopra appearing at a press conference in Michigan, and a hearing being held tomorrow on the future of the Bureau.

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Bill in Senate Would Give FCC Power to Collect TCPA Fines

Account Recovery

A bill has been introduced in the Senate that would empower the Federal Communications Commission to go after and collect on its own fines it assesses for violations of the Telephone Consumer Protection Act, instead of relying on the Department of Justice to do it.

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Collector Facing Pair of FDCPA Class Actions for Failing to Include Itemizaton Date in MVN

Account Recovery

EDITORS NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon first.

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Appeals Court Affirms Fee Award in FDCPA Case

Account Recovery

The Court of Appeals for the Eighth Circuit has affirmed a lower court’s award of attorney’s fees and costs in a Fair Debt Collection Practices Act case, but issued a note that under different circumstances, it would have lowered the amount by an additional $5,000 while also noting that the briefs filed by the plaintiff’s […]

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.