American Profit Recovery

JANUARY 6, 2025

Active listening is something our professional debt collectors practice and implement daily here. In fact, we would go as far as to say that it is one of the foundations of how we operate. In all aspects of life and business, listening is one of the most critical skills we can master. And as a collection agency working with small businesses and large organizations, it is a must for us to carry out our mission.

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Account Recovery

JANUARY 6, 2025

Patient advocates are urging UCHealth, Colorados largest healthcare provider, to halt its practice of suing patients over unpaid medical bills. The calls for reform come after revelations that the system has filed more lawsuits than any other major provider in the state, sparking concerns about the impact on financially vulnerable individuals. Driving the news: The Center for Health Progress and other advocacy groups are pressing UCHealth to adopt less aggressive collection practices, arguing th

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Third-party Debt Collectors Healthcare Garnishment Debt collector 130

Consumer Finance

JANUARY 5, 2025

The CFPB sued Vanderbilt Mortgage & Finance for setting families up to fail when they borrowed money to buy a manufactured home.

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FFGN COLLECT NY

JANUARY 5, 2025

With the new year comes an increase in the minimum wage in New York. The new rate depends on the region where the employee works. As of January 1, 2025, the state minimum wage increased by $0.50. In many parts of New York, the minimum wage is now $16.50, more than double the $7.50 federal minimum wage. Will the new minimum wage affect debt collection?

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Speaker: Mark Stovel

When it comes to automating, many firms focus on finding the latest tech, believing that efficiency is something achieved through new tools. Yet true efficiency is achieved by delivering real value to clients, not merely by upgraded systems. Without a clear approach, no level of automation can overcome the complexities of serving every client’s needs.

NCBA Law Practice Management Blog

JANUARY 5, 2025

If youve been following the news about lawyers use of artificial intelligence, youll know that hallucinations have been an issue. When a generative AI tool, like ChatGPT , hallucinates , it essentially makes things up. Now, thats a problem if, say, youre an attorney adding a court case to a legal brief, that youll submit to the court. Theres a whole line of caselaw , about how bad this can be, starting with Mata v Avianca.

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Account Recovery

JANUARY 6, 2025

I’m thrilled to announce that Bedard Law Group is the new sponsor for the Compliance Digest. Bedard Law Group,P.C. –ComplianceSupport – Defense Litigation – Nationwide Complaint Management Turnkey Speech Analytics.And Our NewBLG360Program Your Low Monthly Retainer Compliance Solution. Visitwww.bedardlawgroup.com, emailJohn H.

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Account Recovery

JANUARY 6, 2025

There is a joke that if you ask 10 lawyers for their opinions on something, you’ll get 10 different answers (or 10 different attorneys each saying, “it depends.”). Asking a handful of industry compliance experts for what they will remember most about 2024 and how it shaped the ARM industry turned out to be a similar exercise. And that speaks to just how much happened in 2024 and how important a lot of it was.

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Debt collector Judgment Financial services Lawyers 130

Account Recovery

JANUARY 6, 2025

The Court of Appeals for the Ninth Circuit has affirmed the Consumer Financial Protection Bureau’s $134 million restitution order against CashCall, resolving a case that has been litigated for over a decade and has now been to the appellate court twice. The background: CashCall, a California-based lender, was accused of devising a scheme to avoid state usury laws as it expanded operations beyond California.

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NCBA Law Practice Management Blog

JANUARY 5, 2025

For anchor law firm software, like case management software even if you dont like what youre using, you may feel like youre stuck. With so much data stored in those systems, and so many integrations linked to them, it may seem impossible to move even if you have eyes for a new platform. However, while transitioning from one case management software to another is difficult its not impossible.

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Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

Banks