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Put on your surprised faces … a new survey from Debt.com highlights growing concern among U.S. consumers about the impact of medical debt on their credit reports, with 9 in 10 Americans agreeing that medical debt should not appear on credit reports. This opinion comes just months after the Consumer Financial Protection Bureau implemented a rule to remove medical debt from credit reports.
Hiring a collection agency for your business can be an extremely smart move and a strategic advantage in improving your cash flow. If you have customers who are consistently late or who have not paid you at all, and those are piling up, it’s time to make that decision. However, effective debt collections happen when you have the proper documentation in front of you.
A bill has been introduced in the Senate by the chairman of the Senate Banking Committee that would expand the types of bills and debts that credit reporting agencies would use to determine consumers’ credit scores, with the objective of helping individuals considered to be “credit invisible.” S. 1465, the Credit Access and Inclusion Act, was introduced last week by Sen.
What do canceled hair appointments and increased lipstick and beer sales have in common? These untraditional indicators, among other discretionary expenditure trends, often show consumer sentiments around finances well before a recession hits. Coming out of 2024, the average U.S. household owed $11,303 on credit cards, and while credit card charge-off rates and delinquencies both declined slightly, experts are not declaring a definitive turnaround given the ongoing economic uncertainties and hig
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Why Professional Debt Collection Matters: The Real Cost of Doing Nothing Many businesses hesitate to escalate when clients dont pay, but inaction can be far more expensive than most realize. Every business owner needs to know how to collect commercial debt correctly. Table of Contents The Hidden Impact of Unpaid Invoices The Myth of the ‘Quick Fix’ Smart Steps to Recover Business Debt Why Work with Burt and Associates?
Business debt in the U.S. has surged over the past five yearsfueled by pandemic disruptions, stimulus borrowing, and a volatile interest rate environment. As refinancing costs rise and payment behavior worsens, companies face mounting financial pressure across sectors. This roundup captures the most important statistics and trends shaping the commercial debt landscape in 2025.
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Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Business debt in the U.S. has surged over the past five yearsfueled by pandemic disruptions, stimulus borrowing, and a volatile interest rate environment. As refinancing costs rise and payment behavior worsens, companies face mounting financial pressure across sectors. This roundup captures the most important statistics and trends shaping the commercial debt landscape in 2025.
Credit card debt can be a huge burden on families and individuals. Many people rely on credit cards for everyday purchases, and sometimes it’s easy to spend more than planned. The end result can be a frightening mountain of debt that seems impossible to overcome. Fortunately, there are ways to achieve credit cards debt relief, and were here to help guide you through it.
Medical billing collection is a challenging business. Whether you are a debt collection agency, an extended business office, or the accounts receivable department that manages healthcare collections, many struggles are the same. Bad medical collection practices can damage a healthcare facilitys reputation. Bad internal communication can impact medical billing collection results.
APRIL 15 UPDATE: FCC GRANTS ACAS PETITION TO EXTEND EFFECTIVE DATE On April 7, 2025, the Federal Communications Commission FCC issued an order granting a limited waiver that extends the effective date for a full yearto April 11, 2026 of the revocation provisions from the February 2024 Order.The specific rule section that is being delayed is 47 CFR 64.1200(a)(10) of the Commissions Order requiring businesses to treat a consumers reasonable revocation to revoke consent as revocation for all futur
Cost-effectiveness isnt just about cutting costs. For financial institutions, its about delivering greater value for everything invested improving operational performance, reducing risk, increasing recovery, and ensuring long-term resilience with limited resources. In modern collections, this translates into the ability to scale operations without scaling complexity, automate what slows you down, and deliver measurable outcomes faster.
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Appeals Court Reverses Ruling in FCRA, RFDCPA Case CFPB Roundup Survey: 9 in 10 Americans with Medical Debt Believe It Shouldnt Impact Credit Scores Compliance Digest April 28 WORTH NOTING:Members of Generation Z might be using technology better than other generations when driving, but they are more likely to do some other bad things while behind the wheel … Did you know there is a difference between unscented and fragrance-free?
Late payments are a growing challenge for businesses, with increasing economic uncertainty amplifying the risks associated with cash flow disruptions. For the first time, an exclusive survey from The Kaplan Group reveals the preventive strategies that distinguish companies excelling in collections from those facing persistent payment delays. The survey was conducted among 100 financial decision makers, including CFOs, VPs of finance, controllers, and directors of finance, representing businesses
Wondering why your lawyer would convey a debtors low offer? Doesnt your debt collection lawyer have your best interests in mind? There are times when an offer is downright insulting. I hate to relay low-ball offers. In a recent case, I shared an offer with my client that was so low that they asked if I was working for the other side. Knowing the offer was paltry, why did I share it?
What to Do When a Big Client Owes You Money but You’re Afraid to Push Them You’ve landed that dream client, delivered exceptional work, and sent your invoice. Now comes the hard part waiting for payment that never seems to arrive. If you’re hesitating to follow up because this client represents a significant portion. Read more » The post What to Do When a Big Client Owes You Money but You’re Afraid to Push Them appeared first on JMA Credit Control.
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
Student loan repayments are backand the ripple effect is real. As borrowers juggle renewed obligations, creditors across all sectors could see rising delinquency. Heres what to watch for in 2025 The post The Ripple Effect of Student Loan Defaults: What Creditors Should Be Watching in 2025 first appeared on Optio.
The Court of Appeals for the Ninth Circuit has reversed a ruling in a Fair Credit Reporting Act and Rosenthal Fair Debt Collection Practices Act (Rosenthal Act) case over whether information that was furnished to the credit reporting agencies was accurate enough. This decision comes after a lawsuit was filed by the plaintiff over inaccurate loan reporting.
In todays tight economy, one of the biggest threats to growth is slow paymentnot just losing customers or market share. An exclusive new 2025 survey from The Kaplan Group reveals the significant revenue and cash flow risks businesses face from delayed paymentsparticularly for mid-sized firms and industries like SaaS, healthcare, and professional services.
Efficiency, accuracy, and compliance are critical in the fast-paced world of debt collection. TrueAccord, a leader in digital-first debt collection, is leveraging Robotic Process Automation (RPA) bots to transform the industry and improve operational efficiency, compliance efforts, and customer experience. At TrueAccord, we’re not just collecting debt; we’re revolutionizing the process with this kind of cutting-edge technology.
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
Once an execution is sent to a city marshal, fees on any monetary recovery are owed to the marshal. A question that comes up often in our debt collection practice is: What are marshal fees, and who pays them? When you think of the word “execution,” you might imagine an executioner with a guillotine. but it means something different when it comes to debt collection.
WARNING: These 7 Debt Collection Myths Are Silently Killing Your Profits Is your business bleeding money because of unpaid invoices? You’re not alone. Every year, small businesses across the country lose thousandssometimes tens of thousandsdue to clients who don’t pay on time, or at all. But here’s the kicker: Much of this financial bleeding is.
A bill has been reintroduced in the House of Representatives that would prohibit lawsuits filed to collect debts for which the statute of limitations has expired, while also placing additional conditions on time-barred debts that are sold. The Fair Debt Collection Improvement Act, H.R. 2704, was introduced again by Rep. Steve Cohen [D-Tenn.]. The bill seeks to amend the Fair Debt Collection Practices Act.
Does your company know how to improve cash flow by eliminating the payment delays that slow everything down? Manufacturing companies rely on timely deposits to manage production timelines, purchase materials, and schedule labor. Choose PDCflow and your manufacturing business can send messages to request an esignature and payment all in one step. Stabilize revenue and speed up your processes.
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
Jacksonville, FL – Jimerson Birr is pleased to announce the addition of Attorney, Curtis Campbell, to the firms growing roster. With a strong background in catastrophic commercial litigation, construction disputes and class action litigation, Campbell brings a wealth of experience to the firms growing business litigation practice. Campbells prior experience includes addressing coverage-related issues under various insurance policies, including determining whether businesses were entitled t
Are you a business owner in Massachusetts struggling to recover unpaid debts from other businesses? At the Law Offices of Alan M. Cohen & Associates LLC, our experienced commercial collections attorneys understand the frustration and financial strain this can cause. While you might consider negotiating with debtors yourself, it’s crucial to understand that this is a complex undertaking, and the laws in Massachusetts can be difficult to understand.
Should You Focus on Debt Collection or Cash Flow? (The Answer Will Surprise You) Ever stared at your aging receivables report and felt that knot in your stomach tighten? You’re not alone. For small business owners across Australia, the question burns hotter than ever: “Should I drop everything to chase these overdue invoices, or invest. Read more » The post Should You Focus on Debt Collection or Cash Flow?
The governor of Maryland last week signed HB 1020, the Fair Medical Debt Reporting Act into law, which makes it the latest state to enact a medical debt credit reporting law. Why it matters:HB 1020, effective October 1, 2025, restricts how medical debt can be handled by credit reporting agencies, healthcare providers, and debt collectors in Maryland.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
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