Account Recovery
MAY 5, 2025
After a five-year hiatus, the Department of Education will resume involuntary collections on federal student loans today, impacting millions of borrowers already in default. As of May 5, the department will begin garnishing wages, tax refunds, and Social Security payments for borrowers who have defaulted on their loans, a significant shift after a pandemic-era pause on collections.
American Profit Recovery
MAY 2, 2025
Hiring a collection agency for your business can be an extremely smart move and a strategic advantage in improving your cash flow. If you have customers who are consistently late or who have not paid you at all, and those are piling up, it’s time to make that decision. However, effective debt collections happen when you have the proper documentation in front of you.
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Account Recovery
APRIL 18, 2025
A bill has been introduced in the Senate by the chairman of the Senate Banking Committee that would expand the types of bills and debts that credit reporting agencies would use to determine consumers’ credit scores, with the objective of helping individuals considered to be “credit invisible.” S. 1465, the Credit Access and Inclusion Act, was introduced last week by Sen.
True Accord
APRIL 28, 2025
What do canceled hair appointments and increased lipstick and beer sales have in common? These untraditional indicators, among other discretionary expenditure trends, often show consumer sentiments around finances well before a recession hits. Coming out of 2024, the average U.S. household owed $11,303 on credit cards, and while credit card charge-off rates and delinquencies both declined slightly, experts are not declaring a definitive turnaround given the ongoing economic uncertainties and hig
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Burt and Associates
APRIL 28, 2025
Why Professional Debt Collection Matters: The Real Cost of Doing Nothing Many businesses hesitate to escalate when clients dont pay, but inaction can be far more expensive than most realize. Every business owner needs to know how to collect commercial debt correctly. Table of Contents The Hidden Impact of Unpaid Invoices The Myth of the ‘Quick Fix’ Smart Steps to Recover Business Debt Why Work with Burt and Associates?
Creditor Collections Today brings together the best content for creditors and collection professionals from the widest variety of industry thought leaders.
Qualco
APRIL 15, 2025
Cost-effectiveness isnt just about cutting costs. For financial institutions, its about delivering greater value for everything invested improving operational performance, reducing risk, increasing recovery, and ensuring long-term resilience with limited resources. In modern collections, this translates into the ability to scale operations without scaling complexity, automate what slows you down, and deliver measurable outcomes faster.
True Accord
MAY 5, 2025
TrueAccord is proud to announce that Katie Neill, its General Counsel & Chief Compliance Officer, has been appointed to the Debt Collection Advisory Committee of the California Department of Financial Protection and Innovation (DFPI) for the 2025-2027 term. This board is comprised of seven members who provide feedback to the DFPI for its debt collection licensing program.
The Kaplan Group
APRIL 24, 2025
Business debt in the U.S. has surged over the past five yearsfueled by pandemic disruptions, stimulus borrowing, and a volatile interest rate environment. As refinancing costs rise and payment behavior worsens, companies face mounting financial pressure across sectors. This roundup captures the most important statistics and trends shaping the commercial debt landscape in 2025.
FFGN COLLECT NY
APRIL 29, 2025
Wondering why your lawyer would convey a debtors low offer? Doesnt your debt collection lawyer have your best interests in mind? There are times when an offer is downright insulting. I hate to relay low-ball offers. In a recent case, I shared an offer with my client that was so low that they asked if I was working for the other side. Knowing the offer was paltry, why did I share it?
Speaker: Cheryl J. Muldrew-McMurtry
Distributed finance teams are rewriting how the back-office runs, and attackers are taking notes. Disconnected workflows, process blind spots, and rising cyber threats are more than just growing pains—they’re liabilities. The challenge isn’t just going remote. It’s building resilient systems that protect accuracy, control, and speed across every transaction and touchpoint.
Account Recovery
APRIL 28, 2025
Put on your surprised faces … a new survey from Debt.com highlights growing concern among U.S. consumers about the impact of medical debt on their credit reports, with 9 in 10 Americans agreeing that medical debt should not appear on credit reports. This opinion comes just months after the Consumer Financial Protection Bureau implemented a rule to remove medical debt from credit reports.
JMA
APRIL 29, 2025
What to Do When a Big Client Owes You Money but You’re Afraid to Push Them You’ve landed that dream client, delivered exceptional work, and sent your invoice. Now comes the hard part waiting for payment that never seems to arrive. If you’re hesitating to follow up because this client represents a significant portion. Read more » The post What to Do When a Big Client Owes You Money but You’re Afraid to Push Them appeared first on JMA Credit Control.
True Accord
APRIL 15, 2025
APRIL 15 UPDATE: FCC GRANTS ACAS PETITION TO EXTEND EFFECTIVE DATE On April 7, 2025, the Federal Communications Commission FCC issued an order granting a limited waiver that extends the effective date for a full yearto April 11, 2026 of the revocation provisions from the February 2024 Order.The specific rule section that is being delayed is 47 CFR 64.1200(a)(10) of the Commissions Order requiring businesses to treat a consumers reasonable revocation to revoke consent as revocation for all futur
The Kaplan Group
APRIL 28, 2025
In todays tight economy, one of the biggest threats to growth is slow paymentnot just losing customers or market share. An exclusive new 2025 survey from The Kaplan Group reveals the significant revenue and cash flow risks businesses face from delayed paymentsparticularly for mid-sized firms and industries like SaaS, healthcare, and professional services.
Speaker: Joe Wroblewski, Senior Sales Engineer
Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!
Optio Solutions
APRIL 22, 2025
Student loan repayments are backand the ripple effect is real. As borrowers juggle renewed obligations, creditors across all sectors could see rising delinquency. Heres what to watch for in 2025 The post The Ripple Effect of Student Loan Defaults: What Creditors Should Be Watching in 2025 first appeared on Optio.
Account Recovery
MAY 5, 2025
Student Loan Collections Resume Today Judge Imposes $43M Judgment Against Owner of Debt Relief Company N.J. Appeals Court Affirms Dismissal of Hunstein Class Actions Bankruptcy Filings Continue to Climb, Rising 13.1% WORTH NOTING:People in this industry might have something to say about this, but here is a list of the 20 toughest jobs in America … Advice from a financial expert if you are feeling nervous about tariffs … Gossiping may be good for you and your mental health, according
FFGN COLLECT NY
APRIL 16, 2025
Once an execution is sent to a city marshal, fees on any monetary recovery are owed to the marshal. A question that comes up often in our debt collection practice is: What are marshal fees, and who pays them? When you think of the word “execution,” you might imagine an executioner with a guillotine. but it means something different when it comes to debt collection.
True Accord
APRIL 17, 2025
Efficiency, accuracy, and compliance are critical in the fast-paced world of debt collection. TrueAccord, a leader in digital-first debt collection, is leveraging Robotic Process Automation (RPA) bots to transform the industry and improve operational efficiency, compliance efforts, and customer experience. At TrueAccord, we’re not just collecting debt; we’re revolutionizing the process with this kind of cutting-edge technology.
Speaker: Melissa Hurrington
What’s holding finance teams back isn’t just process inefficiency. It’s culture gaps, reactive mindsets, and missed opportunities to lead real change. In an era of disruption, finance leaders can no longer afford to operate on autopilot and the most resilient teams aren’t just efficient—they’re connected, talent driven, and culture-focused. Join Melissa Hurrington for an exploration into how finance leaders can evolve beyond process and numbers to create adaptive, people-powered teams that thriv
JMA
APRIL 29, 2025
WARNING: These 7 Debt Collection Myths Are Silently Killing Your Profits Is your business bleeding money because of unpaid invoices? You’re not alone. Every year, small businesses across the country lose thousandssometimes tens of thousandsdue to clients who don’t pay on time, or at all. But here’s the kicker: Much of this financial bleeding is.
PDC Flow
MAY 1, 2025
Does your company know how to improve cash flow by eliminating the payment delays that slow everything down? Manufacturing companies rely on timely deposits to manage production timelines, purchase materials, and schedule labor. Choose PDCflow and your manufacturing business can send messages to request an esignature and payment all in one step. Stabilize revenue and speed up your processes.
Account Recovery
APRIL 28, 2025
Appeals Court Reverses Ruling in FCRA, RFDCPA Case CFPB Roundup Survey: 9 in 10 Americans with Medical Debt Believe It Shouldnt Impact Credit Scores Compliance Digest April 28 WORTH NOTING:Members of Generation Z might be using technology better than other generations when driving, but they are more likely to do some other bad things while behind the wheel … Did you know there is a difference between unscented and fragrance-free?
Jimerson Firm
APRIL 15, 2025
Jacksonville, FL – Jimerson Birr is pleased to announce the addition of Attorney, Curtis Campbell, to the firms growing roster. With a strong background in catastrophic commercial litigation, construction disputes and class action litigation, Campbell brings a wealth of experience to the firms growing business litigation practice. Campbells prior experience includes addressing coverage-related issues under various insurance policies, including determining whether businesses were entitled t
Speaker: Susan Richards
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
Collections Law
APRIL 22, 2025
Are you a business owner in Massachusetts struggling to recover unpaid debts from other businesses? At the Law Offices of Alan M. Cohen & Associates LLC, our experienced commercial collections attorneys understand the frustration and financial strain this can cause. While you might consider negotiating with debtors yourself, it’s crucial to understand that this is a complex undertaking, and the laws in Massachusetts can be difficult to understand.
JMA
APRIL 29, 2025
Should You Focus on Debt Collection or Cash Flow? (The Answer Will Surprise You) Ever stared at your aging receivables report and felt that knot in your stomach tighten? You’re not alone. For small business owners across Australia, the question burns hotter than ever: “Should I drop everything to chase these overdue invoices, or invest. Read more » The post Should You Focus on Debt Collection or Cash Flow?
Consumer Finance
APRIL 29, 2025
The CFPB is announcing that it will not prioritize enforcement or supervision actions with regard to entities that are currently outside the stay imposed under Texas Bankers Association v. CFPB, No. 24-40705 (CA5).
Account Recovery
APRIL 28, 2025
The Court of Appeals for the Ninth Circuit has reversed a ruling in a Fair Credit Reporting Act and Rosenthal Fair Debt Collection Practices Act (Rosenthal Act) case over whether information that was furnished to the credit reporting agencies was accurate enough. This decision comes after a lawsuit was filed by the plaintiff over inaccurate loan reporting.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
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