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An Illinois state Appeals Court has sided with the consumer in a collection lawsuit, ruling that the consumer should not be required to initiate arbitration by filing the proper paperwork and paying the initiation fees if he wants to arbitrate the collection lawsuit filed against him. The background: The case began when the defendant allegedly defaulted on a credit card debt that was purchased by the plaintiff.
Late payments are a growing challenge for businesses, with increasing economic uncertainty amplifying the risks associated with cash flow disruptions. In an exclusive new survey, The Kaplan Group reveals a striking trend: companies that outsource more overdue invoices to collection agencies experience substantially higher recovery success. The survey was conducted among 100 financial decision makers, including CFOs, VPs of finance, controllers, and directors of finance, representing businesses w
In todays digital communication landscape, businessesespecially those that use digital outreach to engage delinquent consumers to collect debtsare facing increasing pressure to ensure they respect consumers opting out of communications from a particular channel. While the word “STOP” has been a widely recognized method for consumers to unsubscribe from text messages, the reality is that consumers may express their desire to opt out in various ways.
Join George Koukis , International Business Development Director of Factoring and Supply Chain Finance at QUALCO, as he speaks with Tamara Khizanishvili , Director of Trade Finance and Factoring at TBC , about: 1 The challenges of manual factoring and the turning point for change 2 The role of technology in enhancing efficiency, security, and scalability 3 Lessons learned from TBC's digital transformation journey 4 Advice for banks looking to implement similar solutions Are you more of a reader
AI is reshaping industries, yet finance remains one of the slowest adopters. Concerns over compliance, legacy systems, and data silos have made finance teams hesitant to embrace AI-driven transformation. But delaying adoption isn’t just about efficiency—it’s about staying competitive in a rapidly evolving landscape. How can finance leaders overcome these challenges and start leveraging AI effectively?
One of the most common questions when planning to shut down a business is how much does it cost to close a limited company? UK companies have several options available to them, depending on whether they are solvent or not. In this guide, we run through the approximate cost considerations from voluntarily striking off a limited company to the cost of a liquidation and everything in between.
Days before a new rule was set to go into effect, the Federal Communications Commission (FCC) yesterday granted a one-year extension for a key provision of the rule related to the Telephone Consumer Protection Act that impacts how companies were going to be required to process revocation requests from consumers. The extension delays the effective date of the requirement in 64.1200(a)(10), which mandates that a single revocation request from a consumer must apply to all future robocalls and robo
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Days before a new rule was set to go into effect, the Federal Communications Commission (FCC) yesterday granted a one-year extension for a key provision of the rule related to the Telephone Consumer Protection Act that impacts how companies were going to be required to process revocation requests from consumers. The extension delays the effective date of the requirement in 64.1200(a)(10), which mandates that a single revocation request from a consumer must apply to all future robocalls and robo
Late last year, the Federal Trade Commission (FTC) approved a revision to 16 CFR Part 425, the rule concerning recurring subscriptions and other negative option plans. The law becomes effective May 14, 2025 unless overturned or legally challenged. Over 99% of the auto-renewal contracts that we enforce for our clients are not compliant with the new regulations.
In todays world, connecting with consumers requires more than just making a phone call or sending a standard email, especially in the realm of debt recovery and collection. Navigating through the various strategies often feels like wading through a sea of acronyms and buzzwords. Terms like AI, machine learning, and data science can quickly become overwhelming or even feel interchangeable, leaving you unsure of what they actually mean and how they affect your business and bottom line.
Theres always that customer. The one whos just a few days late (every single time). The one who blames their bookkeeper. Or the one who mysteriously disappears the moment your invoice is due. Sound familiar? If you run a small or medium-sized business in Australia, chances are youve spent more time chasing payments than you. Read more » The post How to Deal with Repeat Offenders: Managing Chronic Late Payers appeared first on JMA Credit Control.
By Christina Krakoff, a Trusts & Estates Attorney at McLane Middleton This article was originally published in the March 19, 2025 edition of the New Hampshire Bar News In an evolving landscape for modification of irrevocable trusts, Attorneys and Trustees should proceed with caution. In a recent decision, Wright v.
Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.
The Court of Appeals for the Fourth Circuit on Friday partially reversed the dismissal of a Fair Debt Collection Practices Act case over whether the plaintiff meets the statute’s definition of “consumer” and whether the debt is still a debt. The background: The lawsuit was filed after the defendant, a servicing corporation, sent two letters to the plaintiff concerning his residential mortgage loan.
Email is still one of the fastest, most convenient ways to interact with your customer base, employees, or stakeholders. Learn how to move deals forward, onboard staff or customers, and take payments faster with transactional emails. Transactional Email Definition Automated emails that are sent to individuals based on specific interactions usually associated with a commercial transaction.
Understanding the Landscape of Insurance Industry Collections The Importance of Premium Recovery in the Insurance Sector Insurance organizations serve as the backbone of financial security… The post Reclaim Hidden Value: How Second Placement Reviews Help Maximize Insurance Industry Collections appeared first on Brown & Joseph, LLC.
Youve done the work. Sent the invoice. Followed up. And now your clients gone quietor worse, theyve shut their doors completely. If a company owes you money and suddenly becomes insolvent, its easy to feel like youve hit a dead end. But the truth is, while recovering debt from an insolvent company isnt easy, its. Read more » The post How to Recover Debt from Insolvent Companies (Without Losing Your Mind) appeared first on JMA Credit Control.
Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.
This order is from the 6th Circuit Probate Division, Concord, NH. For information on this or other probate litigation issues, please contact Alexandra Cote at alexandra.cote@mclane.com. Download Photo: RawPixel.
Collector Sued for Sending Email After Consumer Allegedly Requested Communications be Ceased Judge Reduces Attorney Fee Award in Uncomplicated FDCPA Case FCC Extends Part of TCPA Revocation Rule Deadline to 2026 North Carolina Legislature Considers Diverging Paths for Debt Settlement: Regulation vs. Prohibition PRA Group Announces Leadership Succession Plan WORTH NOTING:Call it the “James Bond” effect — a lot of men feel more confident when wearing a suit or tuxedo … Mone
As the U.S. ramps up tariffs on imports from countries like China, Canada, and Mexico, a new financial consequence is emerging: an accelerating rise in consumer debt. An exclusive new study from The Kaplan Group explores how the cost of tariffs is being passed down to consumers, leading to increased credit card usage, higher debt burdens, and growing risks of default.
Shes an Olympian, a record-breaker, a marathon runner, and, believe it or not, a medical biology graduate. But thats not all. Christine Toonstra is also a technical Consultant at Onguard! From the Olympic track to technical consulting Before she started working at Onguard; before she ever wrote a single line of code or started solving complex customer challenges, Christine was chasing something else: Records.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
Youve probably felt it too. The rents gone up. Groceries cost more. Power bills have doubled. Even your morning coffee seems to be testing your credit limit. Australias cost of living crisis isnt just hitting households – its hitting businesses hard. And one of the first signs? Customers start paying late. Whether you deal with. Read more » The post How the Cost of Living Crisis is Impacting Business Payments (and What You Can Do About It) appeared first on JMA Credit Control.
The TCPA generally prohibits the transmission of an unsolicited advertisement to a telephone facsimile machine. 47 U.S.C. 227(b)(1)(c). But is an online fax service a telephone facsimile machine? And can a plaintiff state a claim based on faxes that were sent to its online fax service? The U.S.
If you have ever listened to an attorney on one of my webinars talk about the differences between filing a motion to dismiss and a motion for summary judgment, they will tell you that the motion for summary judgment allows them to gather evidence, such as deposing the plaintiff. That step can get a plaintiff to say, for example, that when she claimed receiving mail is inconvenient and that a collection operation shouldn’t send her any more mail, what she meant was that it was inconvenient
While Boomers and Gen X steadily built equity, Millennials and Gen Z are starting adulthood with crushing debt loads that delay or derail buying a home. An exclusive new study from The Kaplan Group reveals a strong negative correlation between student debt and homeownership rates, and when segmented by age group, the generational divide becomes stark.
Navigating collections in the dynamic financial landscape presents multifaceted challenges. Organizations face pressures to maintain standards alongside software challenges like regulatory adaptations, data integration, security, workflow optimization, and automation. Finding the right software can save time and money. BEAM offers a comprehensive solution with specialized modules to streamline debt collection effortlessly.
New York state legislators introduced the FAIR Business Practices Act in early March 2025, in hopes of providing small businesses more ways to defend themselves from unfair, abusive, and deceptive conduct. Protections that are currently only available to consumers within the state. The Fostering Affordability and Integrity through Reasonable (FAIR) Business Practices Act intends to add a provision to New Yorks General Obligations Law, Section 349, to offer small business owners and not-for-profi
Heres the uncomfortable truth: If your terms and conditions are vague – or worse, non-existent – youre making it way too easy for clients to pay late (or not at all). For many small and medium-sized businesses, unclear payment terms are one of the biggest reasons cash flow gets choked. Without clearly defined expectations, youre. Read more » The post What to Include in Your Terms and Conditions to Get Paid Faster appeared first on JMA Credit Control.
At the Law Offices of Alan M. Cohen & Associates LLC, our experienced commercial litigation attorneys focusing on commercial collections practice aggressive, relentless and ethical debt collection tactics to help Massachusetts businesses and out of state creditors owed monies from Massachusetts debtors collect their unpaid debts. With over 60 years of combined experience, our first and foremost goal is to fight to get you paid.
A healthcare revenue cycle management company recently notified the Massachusetts Attorney General about a data breach. The breach, which occurred between March 18 and March 24, 2024, involved an unauthorized party accessing files stored on a third-party hosting service and impacted a handful of healthcare providers. The Details: An investigation found that the compromised files contained sensitive information, including patients’ names, Social Security numbers, and financial account data.
When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.
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