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Acting FTC Chair Outlines Priorities

Account Recovery

Much has been written about how changes at the top of the Consumer Financial Protection Bureau are going to impact the accounts receivable management industry, but there are two other government regulators that also police debt collectors — the Federal Communications Commission and the Federal Trade Commission.

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FTC Resurrects Penalty Tool in Crackdown on For-Profit Universities

Account Recovery

The Federal Trade Commission yesterday announced a crackdown on deceptive and unfair practices used by for-profit universities by reviving a long-dormant enforcement tool that could have implications into how the regulator takes action against companies in the accounts receivable management industry.

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FTC Issues Warning About Avoiding Racism When Using AI

Account Recovery

Artificial intelligence has become a big buzzword in the accounts receivable management industry during the past couple of years. Companies are using AI to help identify which accounts to contact and when to contact them and using algorithms to help them make more decisions and handle more collection inquiries.

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ACA International Selects Scott Purcell as New CEO

Account Recovery

15, 2021 – Minneapolis, Minnesota – ACA International, the world’s largest trade association for the accounts receivable management industry, has named Scott Purcell as CEO effective on Jan.

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Biden Names Temporary Picks to Lead CFPB, FCC, FTC

Account Recovery

President Joe Biden named temporary heads to the three major government agencies regulating the accounts receivable management industry — the Consumer Financial Protection Bureau, the Federal Communications Commission, and the Federal Trade Commission.

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FTC Launches ANPR on ‘Junk’ Fee Crackdown

Account Recovery

The Federal Trade Commission has announced that it is “exploring” a rule to crack down on “junk” fees that it says are proliferating throughout the country, and one of the categories of fees could have applications in the accounts receivable management industry.

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FTC Issues Warning About QR Code Scams

Account Recovery

The Federal Trade Commission has issued a warning to consumers about QR codes and how they are being used to potentially scam individuals and steal their personal and financial information.