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9 Steps to Improve Contact Data Quality in Debt Collection

Fico Collections

Debt collection is about contacting customers, and that only works with correct contact data. Contact data quality in debt collection is a common challenge, and we often get asked how to best address this. Data capture at customer acquisition should not be limited to data that is required to complete the originations process.

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Is Self-Service the New Standard in Debt Collection?

Re:Ceeve

Today, companies must think about the bigger picture by listening to customer needs, especially when it comes to debt collection. For years, companies have treated the debt collection process not as an opportunity, but as a relentless process of retrieving outstanding balances at all costs. What is customer self-service (CSS)?

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Top 5 Debt Collection Posts of 2022: Crisis and Opportunity

Fico Collections

Top 5 Debt Collection Posts of 2022: Crisis and Opportunity. As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more. Here are the top five posts from 2022 on debt collection trends. FICO Admin.

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How to Stop Capio Partners

Debt Collection Answers

Capio Partners is one such agency that focuses on debt collection in the medical field. This is especially relevant due to multiple consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA) against this agency. This company may also collect other types of debt. Google Reviews With a rating of 1.6

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Continuous Change: 4 Lifelines

Receivables Control

Throw turnover, leadership changes, and mergers and acquisitions into the mix and you have the recipe for a fast-paced career! So much of your time is devoted to other more pressing matters, that you lose focus on applying proactive collection techniques to your accounts receivable. It is a pre-collection tool.