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For years, companies have treated the debt collection process not as an opportunity, but as a relentless process of retrieving outstanding balances at all costs. While this may still hold some relevance during the acquisition stage, debt collection has started to move in a different direction. The evolution of customer behaviours.
Data capture at customer acquisition should not be limited to data that is required to complete the originations process. In consequence, a segmented approach should be taken when deciding on method and effort for contact data retrieval. For this reason, automation of data retrieval is key. Automate and Escalate.
Throw turnover, leadership changes, and mergers and acquisitions into the mix and you have the recipe for a fast-paced career! We use basic access to retrieve key documents like invoices, contracts, PO’s, POD’s, freight documents, statements, and more. There is never a dull moment! The Downside of Change.
This acquisition helped Capio Partners expand its operations into the Southeastern United States. This company may also collect other types of debt. Contact Details Address: Capio Partners. Here is Capio Partners’ brief history: 2008: Capio Partners was founded by a group of debt collection industry veterans in Sherman, Texas.
Data capture at customer acquisition should not be limited to data that is required to complete the originations process. For this reason, automation of data retrieval is key. Hence managing contact data should be an enterprise task. Automate and Escalate. Measure What You Do to Improve Your Data Quality.
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