CFPB Fines Credit Union $1.5M for Botched Platform Upgrade
Account Recovery
NOVEMBER 1, 2024
Adding insult to injury, the Consumer Financial Protection Bureau yesterday fined one of the nation’s largest credit unions $1.5 million because the rollout of a new banking platform back in 2022 did not go according to plan and left some customers unable to access their accounts or perform certain functions online.
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