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Thriving In Third Party Debt Collection: An Interview with John Bedard

PDC Flow

This year has seen vast, unexpected change for the credit and collection industry. My practice looks similar today, except I spend a lot more of my time defending government investigations and civil litigation brought by state and federal regulatory agencies. It was really by accident.

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How To Win Healthcare Outsourcing Business During COVID-19

PDC Flow

In 2019, an article from NPR covered healthcare outsourcing for collections, the practice of hospitals suing patients and the financial strain it may cause. Since the pandemic, there have been several more news stories on healthcare collection tactics, bringing up the ethics of whether or not they should be taking place. .

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Why Every Lawyer And Client Should Be Fighting To Stop The "Meaningful Attorney Involvement" Doctrine From Spreading

FDCPA Defense

Few things are more fundamental in the law than the principle that a lawyer owes a duty of loyalty to the client, a duty to be vigorous advocate within the bounds of the law, and a duty to maintain the client’s confidences and preserve the attorney-client privilege. Clients expect this of their attorneys, as they should.

Lawyers 40
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8 ARM Industry Expert Predictions: Regulations, Consumer Preferences, and Electronic Communications

PDC Flow

Agencies across the country found themselves making the shift to remote workers , trying to keep up with state-by-state collection restrictions and dealing with other logistical issues caused by running a business during a pandemic. . Agencies will need to make some critical decisions about staffing, training and technology.