NCBA Law Practice Management Blog

DECEMBER 6, 2020

It’s a whole new world for lawyers; but, one thing hasn’t changed: there are still a lot of them. You can’t wait any longer to get virtual, it’s what clients expect, and require. Yes, there are a staggering number of attorneys in the United States, both in terms of raw numbers, and when you look at per capita figures.

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Lawyers Law Firms Client Expectations Creditors 52

NCBA Law Practice Management Blog

APRIL 19, 2022

In a perfect world, where you have ample time (riiiight), it’s probably best to have lawyers answering every call – and, the more senior the lawyer, the better. Because it surprises and delights clients. Wait, I’m actually talking to the lawyer?!) Some law firm actually employ this method.

Law Firms 52

Law Firms Lawyers Client Expectations Creditors 52

FDCPA Defense

APRIL 17, 2019

Few things are more fundamental in the law than the principle that a lawyer owes a duty of loyalty to the client, a duty to be vigorous advocate within the bounds of the law, and a duty to maintain the client’s confidences and preserve the attorney-client privilege. Clients expect this of their attorneys, as they should.

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Lawyers Creditor's Rights Law Firms Creditors 40

NCBA Law Practice Management Blog

NOVEMBER 30, 2020

Although lawyers often guess about what legal consumers want, there are very specific and discoverable things that legal consumers want from lawyers. And, knowing these things can allow you to convert more clients. The job for modern lawyers is to meet and exceed client expectations.

Law Firms 52

Law Firms Lawyers Client Expectations Creditors 52