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Can a collection agency help me keep my customers?

American Profit Recovery

Utilizing a reputable collection agency for your all business or larger organization is one of the best ways to dramatically improve cash flow. Professionally trained debt collectors understand how to listen, show empathy, understand individual situations and take the time to solve problems with consumers.

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What Does It Take to Be a Debt Collector? A Look at a Professional’s Training and Tools

American Profit Recovery

There are many great career opportunities in the debt collection industry. And one of them is being a professional debt collector. Professionally trained debt collectors serve several purposes. Training is the most important part of being a professional debt collector.

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Medical Debt Collection Bill Introduced in Illinois Legislature

Account Recovery

Laura Fine, introduces key restrictions on medical debt collection practices, particularly in cases where patients are appealing health insurance decisions. SB 1223 builds upon existing provisions in the Fair Patient Billing Act, which already regulates how hospitals and medical creditors pursue collections against uninsured patients.

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FTC Sues, Gets TRO Against Debt Collector

Account Recovery

The Federal Trade Commission has filed a lawsuit and received a temporary restraining order freezing the assets and taking control over a Georgia-based debt collection agency, Global Circulation, Inc., after it was accused of using deceptive and abusive tactics to collect debts from consumers.

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How Active Listening Can Turn Difficult Debt Collection Calls Into Collaborative Solutions

American Profit Recovery

Active listening is something our professional debt collectors practice and implement daily here. And as a collection agency working with small businesses and large organizations, it is a must for us to carry out our mission. How does active listening help in debt collections?

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Class-Action Suit Filed Against Collection Agency

Account Recovery

A class-action lawsuit has been filed against a debt collector, accusing it of making it look like the collector purchased debts from a healthcare provider when it had not done so and for violating a state collection law in Colorado. A copy of the complaint in the case of Zachary Waite and Cathy Wood-Sullivan v.

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Top 10 reasons using a debt collection agency is better than going it alone

American Profit Recovery

Why should my business use a collection agency? The fact is there are enormous benefits to outsourcing your debt collections for a small business and even a larger organization. Having a reputable debt collection agency represent your business is one of the smartest moves you can make.