Remove Collection Agencies Remove Collections Remove Financial Institution
article thumbnail

CFPB to Scale Back Supervision, Shift Focus to Combatting Consumer Fraud

Account Recovery

The Bureaus new emphasis on tangible consumer harm, while deprioritizing areas such as medical debt and digital payments, signals a shift in enforcement priorities that may influence the regulatory landscape for many companies in the credit and collection industry.

article thumbnail

Impact of The GLBA on Collection Agencies

Nexa Collect

As per FTC, starting June 9, 2023 all collection agencies will be treated as financial institutions. This means all collection agencies must secure consumer data nearly the same way as banks. The GLBA covers any institutions that provide financial services, including : Handling loans.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Text Messaging: The Next Frontier in Consumer Engagement for Financial Institutions

Account Recovery

As financial institutions continue to seek effective ways to communicate with consumers, text messaging (SMS) is emerging as a powerful tool to boost engagement, according to a published report. Financial institutions are increasingly using it as a way to build trust and create personalized consumer experiences.

article thumbnail

Data Security Rules that Collection Agencies Must Follow

Nexa Collect

Debt collection agencies are subject to various data security rules and regulations to protect consumer information. Fair Debt Collection Practices Act (FDCPA) : While primarily focused on the practices and behaviors of debt collectors, the FDCPA also contains provisions that protect consumers’ personal information.

article thumbnail

ImpactAI Solutions, a Division of CSS IMPACT, Unveils Groundbreaking Interactive Voice AI Smart Collectors to Transform Debt Collection

Account Recovery

LOS ANGELES CSS IMPACT, the leading provider of AI-driven debt collection financial ecosystem solutions, through its specialized division, ImpactAI Solutions, is thrilled to announce the launch of groundbreaking advancements within the IMPACT Enterprise Debt Collections Software Suite: the Interactive Voice AI Smart Collectors, Ava and Ivan.

article thumbnail

Money on Mute: How 1 in 4 Consumers Are Ghosting Their Finances

Account Recovery

Data from a new survey from reveals a sobering yet opportunity-rich snapshot for credit and collection professionals and the broader financial ecosystem — amid persistent stress and rising consumer expectations, theres a clear desire for more seamless, data-driven experiences that reduce friction in the repayment process.

article thumbnail

Finvi Announces the General Availability of Velosidy, its SaaS Collections and Payments Platform

Account Recovery

Velosidy is driving innovative changes for our Early Adopters, and we’re excited for the transformative impact our new SaaS platform will have on the greater collections industry,” said Tim O’Brien, Finvi CEO. Velosidy represents an exciting new chapter for Finvi and our valued clients.