article thumbnail

Indiana Collection Agency Closes Down, Affecting Nearly 100 Employees

Account Recovery

A collection operation in Indiana that was the subject of a Consumer Financial Protection Bureau enforcement order back in 2023 has closed its doors for good, leaving nearly 100 employees looking for work. The collection agency may be associated with a debt buying operation that also recently shut its doors.

article thumbnail

Getting to Know Rocky Landoll of BCA Financial Services

Account Recovery

Name: Rocky LandollJob Title: Director, Legal and ComplianceCompany: BCA Financial Services, Inc.Length of time at current company: 10 Quick MonthsLength of time in industry: 15 years How did you get your start in the industry? I took the leap of faith, applied and the rest is history. When or how are you most productive?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Impact of The GLBA on Collection Agencies

Nexa Collect

As per FTC, starting June 9, 2023 all collection agencies will be treated as financial institutions. This means all collection agencies must secure consumer data nearly the same way as banks. Failure to comply with GLBA can have severe consequences for the collection agency, especially the owners and/or the CEO.

article thumbnail

Transworld Systems Inc. Completes Acquisition of EOS North America

Account Recovery

technology-enabled provider of accounts receivable management (ARM) solutions, announced today it has completed its acquisition of EOS North America, a leading first- and third-party collection agency serving government, financial services, healthcare, telecom and utility clients in the United States and Canada.

article thumbnail

Companies Accelerating Tech Deployments

Account Recovery

Ironing out the kinks to get compliance on board and creditors on board will likely become easier over time and as its usage becomes more commonplace in and around the financial services industry. Barring any unforeseen setbacks, could it be possible that the industry has shed its technophobe reputation once and for all?

Creditors 130
article thumbnail

The Role of Collection Agencies in Business Debt Recovery

Optio Solutions

Compliance and Brand Protection: A Moving Target Reputable collection agencies specialize in navigating the ever-changing landscape of debt collection regulations. While the Fair Debt Collection Practices Act (FDCPA) sets a national baseline, many states have additional regulations that can be complex and constantly evolving.

article thumbnail

ImpactAI Solutions, a Division of CSS IMPACT, Unveils Groundbreaking Interactive Voice AI Smart Collectors to Transform Debt Collection

Account Recovery

Redefining AI-Driven Collection ImpactAI presents Ivan the Interactive Smart AI Collector, an advanced AI-driven collector designed to optimize debt collections efforts, Ava the AI Client Services Agent, dedicated to enhancing client services interactions.