Payment Savvy

JUNE 24, 2020

Debt collection is a challenging job. We must applaud agents for their remarkable efforts to collect past due receivables. Over time, however, agents do lose their zeal and ambition to rectify delinquent accounts. This is where collection agent incentive programs come in to save the day.

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PDC Flow

FEBRUARY 27, 2025

The debt collection process can be tricky. Collection agencies must follow regulations strictlyor youll find your business in jeopardy. Compliance can be even harder when scammers actively try to disrupt your debt collection practices through call baiting. But what are they baiting the agent to do?

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Credit Management Company

OCTOBER 5, 2018

The common perception of the debt collection industry in modern times is almost overwhelmingly negative. Debt collection has a significant positive impact on the economy in both a micro and macro sense, and collectors abide by regulations that maintain the dignity of consumers. Collection efforts are not a zero sum game.

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Payment Savvy

JUNE 16, 2020

Debt collection may sound simple; a consumer owes outstanding monies, so you reach out to collect on the past due balances. Every word matters in debt collection phone calls. For example, the Fair Debt Collection Practices Act (FDCPA) prohibits abusive, deceptive, and unfair practices during debt collection.

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Credit Management Company

APRIL 5, 2022

One way is to hire collection agencies. Finding the best collection agency partner is a reliable way to get the money your business needs. With effective collection agents, you can get paid faster and increased legal protection. The reason for this is that collection agencies take a percentage of the debt they collect.

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CSA

MARCH 24, 2021

Creditors and collections agencies have continued to signpost customers towards independent and free debt advice throughout this period, and with StepChange Debt Charity marking the week of 22 March as ? but our ability to influence financial education and public information is limited. early engagement?

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PDC Flow

DECEMBER 1, 2020

Not only must you set expectations for the job and explain daily processes – you must also teach agents how to remain compliant with rules and regulations. . Your debt collection agents are only as good as the training they receive. Improving Your Call Center Training Programs. Microlearning: Teach How People Learn Best .

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