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Creating a Successful Collection Agent Incentive Program

Payment Savvy

Debt collection is a challenging job. We must applaud agents for their remarkable efforts to collect past due receivables. Over time, however, agents do lose their zeal and ambition to rectify delinquent accounts. This is where collection agent incentive programs come in to save the day.

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Best Practices for Call Baiting in Debt Collection

PDC Flow

The debt collection process can be tricky. Collection agencies must follow regulations strictlyor youll find your business in jeopardy. Compliance can be even harder when scammers actively try to disrupt your debt collection practices through call baiting. But what are they baiting the agent to do?

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California Court of Appeals Finds Solar Energy Agreement Provides Basis for Rosenthal Fair Debt Collection Practices Claim by Non-Party to Agreement

Troutman Sanders

Solar Service Experts, LLC highlights the potential pitfalls for solar energy providers and their collections agents. The class action complaint alleged that the defendant violated California’s Rosenthal Fair Debt Collection Practices Act (RFDCPA) and several other state consumer protection statutes.

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5 Things a Commercial Debt Collection Agency CANNOT Do to Help You

Direct Recovery

Commercial debt collection agencies can be tremendously effective partners for almost any small business that offers credit to their customers. To be perfectly honest, there is not much that a commercial debt collection agency can’t do to help improve your company’s cash flow.

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How To Deal with Debt Collectors When You Can’t Pay

Better Credit Blog

Regardless of what a debt collector might tell you, you have a lot of rights when it comes to how debt can be collected. In fact, merely mentioning that you understand your rights will, many times, stop debt collectors in their tracks. Your rights come from the Fair Debt Collection Practices Act (FDCPA).

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New Debt Bill Could Impact Collection in California

Direct Recovery

Earlier this year, California State Senator Bob Wieckowski introduced a bill that would require all California debt collectors to obtain a license from the state’s Department of Business Oversight. If that should happen, what changes would we be likely to see to the California debt collection landscape?

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Commercial Debt Collection for Businesses – 2023 Guide

Direct Recovery

Taking on debt is one of the most common ways to fuel a rapidly growing small business. But that debt can quickly become an anchor weighing down the entire company if growth sputters, and the resulting collections can be even more problematic than the debt in the first place. What is Commercial Debt Collection?