Payment Savvy

JUNE 24, 2020

Over time, however, agents do lose their zeal and ambition to rectify delinquent accounts. This is where collection agent incentive programs come in to save the day. These incentive programs motivate debt collection agents to work harder and, in turn, keep your collection agency in the black. Title changes.

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PDC Flow

FEBRUARY 27, 2025

What are some other debt collection practices that can protect you from call baiting? Ensure your collection agents take detailed notes on their calls, especially those who mention representation. In this case, how can a baiter cause your agents to violate the rules? Education: Educate your employees.

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Credit Management Company

OCTOBER 5, 2018

Collection agencies also pay property taxes through their leases or real estate claims, and those taxes go to pay for local schools in their community. Well educated adults are key to the success of all businesses in the community. Collection efforts are not a zero sum game. Fire and police. Employment and Revenue. Debt Relief.

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Credit Management Company

APRIL 5, 2022

One way is to hire collection agencies. Finding the best collection agency partner is a reliable way to get the money your business needs. With effective collection agents, you can get paid faster and increased legal protection. So, how can you get the money your customers owe? Comparing Costs and Total ROI.

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CSA

MARCH 24, 2021

The CSA continues to do what we can to dispel the misconceptions around debt collection and to reassure customers through our #heretohelp campaign and other initiatives ? but our ability to influence financial education and public information is limited.

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Payment Savvy

JUNE 16, 2020

For example, the Fair Debt Collection Practices Act (FDCPA) prohibits abusive, deceptive, and unfair practices during debt collection. As such, you want agents to be well-trained before ever speaking a word to a debtor. Educate Yourself on the Account. Be prepared before ever reaching out to a consumer.

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PDC Flow

DECEMBER 1, 2020

Your debt collection agents are only as good as the training they receive. Better training improves staff performance, decreases mistakes and complaints and raises revenue collected. It’s vital – especially in accounts receivable – to know how to measure both new hire and continuing education. How to Measure Success.

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