Account Recovery

NOVEMBER 14, 2024

Anthony Brown, the Attorney General of Maryland, yesterday announced charges against the owners and property managers of an apartment complex in Prince George’s County for a series of alleged violations, including operating without the required rental housing license and engaging in illegal debt collection practices.

Collections 130

Collections Collections Agency Collection Agencies 130

Account Recovery

DECEMBER 20, 2024

10509, the Comprehensive Debt Collection Improvement Act. This legislation, first introduced in 2021, seeks to modernize federal debt collection laws while offering stronger protections for consumers facing various types of debt. Maxine Waters [D-Calif.],

Collections 130

Collections Fair Debt Collection Financial services 130

Account Recovery

NOVEMBER 15, 2024

The background: This past March, the plaintiff received a collection letter from the defendant, stating that the plaintiff owed $1,740. The plaintiff contends that the defendant engaged in harassment (1692d) and misrepresentation (1692e) by repeatedly attempting to collect on a debt that it knew was already paid.

Collections 147

Collections Fair Debt Collection Original Creditor Creditors 147

Account Recovery

MARCH 14, 2025

A collection operation in Indiana that was the subject of a Consumer Financial Protection Bureau enforcement order back in 2023 has closed its doors for good, leaving nearly 100 employees looking for work. The collection agency may be associated with a debt buying operation that also recently shut its doors.

Collections Agency 130

Collections Agency Collection Agencies Collections Debt Buying 130

Account Recovery

DECEMBER 26, 2024

While the package tackles various digital safety issues, one law stands out for debt collection professionals: S5703B/A1035B, which bans the use of social media platforms for debt collection. Kathy Hochul this week signed a sweeping package of bills to enhance consumer data protection in New York into law.

Collections 130

Collections Debt collector 130

Account Recovery

MARCH 14, 2025

Mountain View, CA, March 14, 2025 – Prodigal today announced the Prodigal Intelligence Engine (PIE), a specialized intelligence layer designed to power AI agents in collections and consumer finance. About ProdigalProdigal is the leading GenAI provider for the consumer finance industry.

Collections 130

Collections Collections Agency Collection Agencies Lender 130

Account Recovery

NOVEMBER 22, 2024

The Consumer Financial Protection Bureau yesterday announced in a court filing that it has agreed to postpone the effective date of its controversial medical debt collection guidance from December 3, 2024, to January 2, 2025.

Collections 130

Collections Debt collector Healthcare 130

Account Recovery

OCTOBER 11, 2024

The credit and collection sector could be next. Why it matters: As collection agencies, debt buyers, fintechs, banks, and credit unions seek to improve consumer engagement, LLMs offer a potential solution for more natural and effective communication. What’s next: Just as LLMs in AVs operate within certain parameters (e.g.,

Credit Unions 130

Credit Unions Credit Unions Collections Fair Debt Collection 130

Account Recovery

MARCH 21, 2025

Is the choice made by a collection operation to dismiss a collection lawsuit against a consumer a decision in the consumer’s favor? The plaintiff contested the collection effort, raising objections to the defendants complaint. The objections were sustained and the defendant was given the opportunity to amend its complaint.

Credit Card Debt 130

Credit Card Debt Collections Fair Debt Collection Judgment 130

Account Recovery

MARCH 19, 2025

Jobs Posted on AccountsRecovery.net Debt Collection Management Legal & Compliance Technology Have a job you want listed? This is merely meant to be a service to aggregate industry job opportunities into one convenient location. Reach out to Mike Gibb and let him know!

Accounts Receivables Management 130

Accounts Receivables Management Collections 130

Account Recovery

MARCH 6, 2025

A District Court judge in New Jersey has granted a defendant’s motion to dismiss a third-party complaint filed against it by a collection law firm over issues with a wage garnishment. The background: The dispute began when the plaintiff, a consumer, owed a debt which the law firm was assigned to collect.

Law Firms 147

Law Firms Garnishment Collections Judgment 147

Account Recovery

NOVEMBER 29, 2024

A California Appeals Court has reversed a lower court’s ruling in favor of a collection law firm and debt collection operation that were sued for violating the Fair Debt Collection Practices Act (FDCPA), ruling that the public interest exception to the state’s anti-SLAPP law applies to the case.

Law Firms 130

Law Firms Student loans Student Loans Collections 130

Account Recovery

FEBRUARY 18, 2025

A Senate committee in the Indiana state legislature has advanced a medical debt collection bill, Senate Bill 317, which aims to introduce new consumer protections related to medical debt. billion in medical debt in collections. Driving the news: The big picture: Indiana residents currently have an estimated $2.2

Collections 130

Collections Garnishment Healthcare 130

Account Recovery

OCTOBER 10, 2024

While everyone wants to believe they are unique and special, consumers tend to ask the same types of questions during collection calls. Knowing the best way to answer those questions can make a huge difference in a company’s collection rates. “Don’t ask, ‘Can you pay your bill? .”

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Collections Education 130

Account Recovery

NOVEMBER 12, 2024

A Maryland Appeals Court has vacated the dismissal of a class-action complaint accusing a healthcare provider of violating state collection law, ruling that the common law litigation privilege does not shield debt collectors from liability under the Maryland Consumer Debt Collection Act (MCDCA) and the Maryland Consumer Protection Act (MCPA).

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Healthcare Collections Debt collector 130

Account Recovery

OCTOBER 23, 2024

The Department of Education is making its student loan collection on-ramp a little longer, announcing that it will start reporting late or missed student loan payments to credit bureaus in early 2025, a delay from the originally planned start date this month.

Student loans 130

Student loans Student Loans Loans Collections 130

Account Recovery

DECEMBER 31, 2024

A state appeals court in Washington has affirmed an attorney’s fee award for the plaintiff in a debt collection case, agreeing with the lower court that counterclaims brought by the defendant, a collection operation, were frivolous.

Collections 130

Collections Collections Agency Collection Agencies Judgment 130

Account Recovery

DECEMBER 17, 2024

The Consumer Financial Protection Bureau yesterday released a special edition of its Supervisory Highlights report, sharing its findings from examinations related to student loan refinancing, private lending, servicing, and debt collection. Why it matters:Student loans represent $1.77 trillion in U.S. consumer debt, second only to mortgages.

Student loans 130

Student loans Student Loans Loans Collections 130

Account Recovery

FEBRUARY 13, 2025

Lawmakers in in South Dakota have taken opposing actions on two medical debt bills, advancing one that prohibits reporting medical debt to credit agencies while rejecting another that sought to limit when hospitals could send bills to collections.

Collections 130

Collections Healthcare 130

Account Recovery

NOVEMBER 15, 2024

The Attorney General of Massachusetts is recommending a prohibition on the credit reporting of medical debt while also making other suggestions about how medical debts are collected as part of a report that her office released this week on healthcare cost trends in The Bay State.

Collections 130

Collections Healthcare 130

Account Recovery

MARCH 17, 2025

The Minnesota Attorney General’s office announced on Friday that it has reached an agreement with Mayo Clinic concerning its charity care and debt collection practices. The settlement follows an investigation into the health systems billing practices and its adherence to state regulations for nonprofit hospitals.

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Collections Healthcare 130

Account Recovery

OCTOBER 21, 2024

ACA International on Friday sent out an alert to its members letting them know that the association, on behalf of one of its members, has filed a lawsuit seeking to block the enactment of debt collection rules that are slated to go into effect in New York City in December.

Debt collector 130

Debt collector Collections Fair Debt Collection Collections Agency 130

Account Recovery

FEBRUARY 11, 2025

A Senate committee in the Washington state legislature has advanced a medical debt collection bill that could significantly change how medical debt is reported and enforced.

Collections 130

Collections Healthcare Credit Bureau Consumer Credit 130

Account Recovery

MARCH 4, 2025

Don’t look now, but there was an enforcement action involving a debt collection company announced by a federal regulator. The claims: The complaint accuses the defendants of multiple illegal practices. First, they allegedly misrepresented themselves as attorneys or members of a law firm.

Collections 130

Collections Fair Debt Collection Garnishment Law Firms 130

Account Recovery

NOVEMBER 26, 2024

A collection attorney in New York is facing a class-action lawsuit for allegedly violating the Fair Debt Collection Practices Act and state law when attempting to collect on judgments owed to a bankrupt for-profit university. The background: Technical Career Institutes, Inc.

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Chapter 7 bankruptcy Judgment Creditors Garnishment 130

Account Recovery

JANUARY 17, 2025

The Consumer Financial Protection Bureau yesterday announced a settlement with the National Collegiate Student Loan Trusts (NCSLTs) to resolve allegations of defective debt collection practices. If approved by the court, the stipulated judgment will require the NCSLTs to provide $2.25

Student loans 130

Student loans Student Loans Collections Loans 130

Account Recovery

DECEMBER 16, 2024

Proposed amendments to New York Citys rules governing debt collection have drawn significant scrutiny from trade groups outside the collection industry, most notably the American Financial Services Association (AFSA), which submitted a comment letter last week regarding the proposed amendments.

Debt collector 130

Debt collector Collections Financial Institution Creditors 130

Account Recovery

JANUARY 16, 2025

Key trends: The debt collection industry is undergoing a period of substantial transformation, according to a report released yesterday by TransUnion. The rise of AI and machine learning: Debt collection companies are increasingly leveraging artificial intelligence (AI) and machine learning (ML) to enhance productivity.

Collections 130

Collections Debt collector Collection Companies 130

Account Recovery

MARCH 5, 2025

Jobs Posted on AccountsRecovery.net Debt Collection Management Legal & Compliance Technology Have a job you want listed? This is merely meant to be a service to aggregate industry job opportunities into one convenient location. Reach out to Mike Gibb and let him know!

Accounts Receivables Management 130

Accounts Receivables Management Collections 130

Account Recovery

NOVEMBER 27, 2024

The consent order, which is pending court approval, includes significant relief for affected borrowers, canceling over $1 million in illegal loans, some of which had been placed with a collection agency and already collected.

Lender 130

Lender Collections Loans Debt collector 130

Account Recovery

JANUARY 21, 2025

The credit and collection industry is facing a rapidly evolving landscape shaped by digital transformation, economic shifts, and regulatory changes. The Rise of the Orchestration Economy The big picture: The debt collection industry is witnessing a shift from fragmented, app-based ecosystems to integrated orchestration platforms.

Collections 130

Collections 130

Account Recovery

FEBRUARY 5, 2025

Jobs Posted on AccountsRecovery.net Debt Collection Management Legal & Compliance Technology Have a job you want listed? This is merely meant to be a service to aggregate industry job opportunities into one convenient location. Reach out to Mike Gibb and let him know!

Accounts Receivables Management 130

Accounts Receivables Management Collections 130