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CFPB to Scale Back Supervision, Shift Focus to Combatting Consumer Fraud

Account Recovery

The Bureaus new emphasis on tangible consumer harm, while deprioritizing areas such as medical debt and digital payments, signals a shift in enforcement priorities that may influence the regulatory landscape for many companies in the credit and collection industry.

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Text Messaging: The Next Frontier in Consumer Engagement for Financial Institutions

Account Recovery

As financial institutions continue to seek effective ways to communicate with consumers, text messaging (SMS) is emerging as a powerful tool to boost engagement, according to a published report. Financial institutions are increasingly using it as a way to build trust and create personalized consumer experiences.

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Credit Union Trades Applaud CFPB Decision To Supervise Fintechs

Collection Industry News

The Consumer Financial Protection Bureau (CFPB)’s decision to establish supervisory powers over nonbank financial institutions will level the playing field and subject those companies to much-needed scrutiny, credit union trade groups informed the agency Tuesday. Response From Credit Union Trade Groups.

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Impact of The GLBA on Collection Agencies

Nexa Collect

As per FTC, starting June 9, 2023 all collection agencies will be treated as financial institutions. This means all collection agencies must secure consumer data nearly the same way as banks. Failure to comply with GLBA can have severe consequences for the collection agency, especially the owners and/or the CEO.

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Q4 Industry Insights: Looking Good on Paper, Feeling Bad in Wallets, Everyone’s Uncertain on Financial Outlook

True Accord

We are entering a year of unknowns across the board, from potential regulatory changes to economic fluctuations to varying consumer sentiments, and theres a lot to consider as it relates to debt collection in 2025. What Does This Mean for Debt Collection? Whats Impacting Consumers? in December and the highest since May last year.

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Capital Federal Credit Union opens in Lubbock to serve underserved communities

Collection Industry News

LUBBOCK, Texas (KCBD) – The grand opening for Capital Federal Credit Union is scheduled to happen at 3 p.m. So the Lewises and a few others started a credit union. Harper, chairman of the National Credit Union Administration, which chartered the new credit union. Source- site.

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Can a Lender Pursue Debt Collection After a Charge Off and 1099-C Issuance?

Jimerson Firm

The first consideration that lenders (banks and credit unions alike) often face is when, and if, to conclude that the account owner does not intend to, or is not able to, clear the negative balance or loan deficiency. Charging Off” Uncollectable Debt. Ocwen Loan Servicing, LLC, 8:14-CV-3214-T-35MAP, 2015 WL 12938920, at *1 (M.D.

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