This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
There are many great career opportunities in the debtcollection industry. And one of them is being a professional debtcollector. Professionally trained debtcollectors serve several purposes. Training is the most important part of being a professional debtcollector.
Utilizing a reputable collection agency for your all business or larger organization is one of the best ways to dramatically improve cash flow. Professionally trained debtcollectors understand how to listen, show empathy, understand individual situations and take the time to solve problems with consumers.
The Federal Trade Commission has filed a lawsuit and received a temporary restraining order freezing the assets and taking control over a Georgia-based debtcollection agency, Global Circulation, Inc., after it was accused of using deceptive and abusive tactics to collectdebts from consumers.
A Magistrate Court judge in Utah has partially granted a plaintiff’s motion to compel several collection operations to comply with subpoenas in a Fair DebtCollection Practices Act case in which the defendants are attempting to argue they do not meet the statute’s definition of a debtcollector.
Laura Fine, introduces key restrictions on medical debtcollection practices, particularly in cases where patients are appealing health insurance decisions. SB 1223 builds upon existing provisions in the Fair Patient Billing Act, which already regulates how hospitals and medical creditors pursue collections against uninsured patients.
Active listening is something our professional debtcollectors practice and implement daily here. And as a collection agency working with small businesses and large organizations, it is a must for us to carry out our mission. How does active listening help in debtcollections?
The Consumer Financial Protection Bureau is back with another blog post warning consumers about unfair debtcollection practices, this time surrounding being contacted while at work. This follows a post from a couple of weeks ago about junk fees that can be assessed by debtcollectors.
The Consumer Financial Protection Bureau yesterday announced it had filed a lawsuit against a debtcollector, accusing it of violating the Fair DebtCollection Practices Act and Consumer Financial Protection Act by sending collection letters using the letterheads of its clients — district attorneys’ offices — to collect on outstanding (..)
Native American communities are disproportionately impacted by medical debt, with systemic billing and reimbursement issues leading to wrongful collections and credit reporting that violate federal law. By the numbers: Zoom in: Missteps in the PRC billing process often result in delayed payments or wrongful collections.
A state Appeals Court in California has upheld a ruling from a lower court compelling a debtcollector to comply with a subpoena it received from four District Attorney’s offices in the state investigating the collector’s compliance with the Rosenthal Fair DebtCollection Practices Act and the Telephone Consumer Protection Act.
The Consumer Financial Protection Bureau yesterday announced in a court filing that it has agreed to postpone the effective date of its controversial medical debtcollection guidance from December 3, 2024, to January 2, 2025. Learn more.
In a development first announced by ACA International, the New York City Department of Consumer and Worker Protection (DCWP) has proposed an amendment to its new debtcollection regulation.
Do you know the truth about debtcollectors? Do you feel you know what a collector does? Oftentimes we find that many people are unaware of certain facts about the collection industry and are even surprised when they learn more about the industry and the people that represent that industry.
By Delaney: DebtCollectors are faced with many hurdles when trying to contact consumers to pay on past due balances. Many of these hurdles come from pre-conceived notions about what it means to have an account sent to collections, or to be contacted by a collection agency.
While the package tackles various digital safety issues, one law stands out for debtcollection professionals: S5703B/A1035B, which bans the use of social media platforms for debtcollection. Kathy Hochul this week signed a sweeping package of bills to enhance consumer data protection in New York into law.
ACA International on Friday sent out an alert to its members letting them know that the association, on behalf of one of its members, has filed a lawsuit seeking to block the enactment of debtcollection rules that are slated to go into effect in New York City in December.
By Georgia: As a debtcollector, I look forward to coming to work every day. American Profit Recovery has opened my eyes to what it truly means to be a debtcollector, as well as what an important job it is. Being a DebtCollector is not just about collecting money. Yes, you read that correctly.
Proposed amendments to New York Citys rules governing debtcollection have drawn significant scrutiny from trade groups outside the collection industry, most notably the American Financial Services Association (AFSA), which submitted a comment letter last week regarding the proposed amendments.
A debtcollection company based in Atlanta and its owners have been permanently banned from the industry and will pay $266,000 out of a $3 million penalty under the terms of a settlement announced by the Federal Trade Commission, which had sued the company and its owners for threatening to have consumers arrested and imprisoned … The post Debt (..)
Companies that collect medical debt were put on notice yesterday by the Consumer Financial Protection Bureau to make sure that the debts they are trying to collect are not prohibited under the recently enacted No Surprises Act.
If you are a consumer, struggling with debt, you should know that not only can debtcollectors help you navigate a challenging financial situation, but you can also have a positive experience and favorable outcome. Gone are the days when collectors just got on the phone and demanded full payment.
A Maryland Appeals Court has vacated the dismissal of a class-action complaint accusing a healthcare provider of violating state collection law, ruling that the common law litigation privilege does not shield debtcollectors from liability under the Maryland Consumer DebtCollection Act (MCDCA) and the Maryland Consumer Protection Act (MCPA).
A class action lawsuit has been filed in North Carolina federal court against a hospital network and the collection agency it uses, accusing them of violating state law in North Carolina as well as the Fair DebtCollection Practices Act by overcharging him for a visit to the emergency room and using “aggressive, manipulative, and … The (..)
Bristol based debt recovery business which didnt hand over money is shut down An Insolvency Service investigation found that Encore Capital Group Inc Ltd trading as Encore Debt Recovery failed to fully hand over the money it collected it has been revealed. Have you been the victim of Scam DebtCollectors?
The Attorney General of Georgia has announced a settlement with a company that was accused of violating the Fair DebtCollection Practices Act and state law in Georgia that will see the company turn over $19.8 million worth of accounts and pay a fine of $41,500.
Granted, this appears to be available in England only for now, and it’s intended to fight fraud and scams, but it’s likely only a matter of time before it makes its way westward to the United States and could possibly be deployed against collection calls. Its secret weapon?
One of the arguments made by the defendant in the motion to dismiss was that the plaintiff was not licensed as a debtcollector in Florida and thus unable to pursue claims of repayment. The judge disagreed with the plaintiff that the underlying debts were owed by a consumer, which would then require the defendant to obtain a license.
Don’t look now, but there was an enforcement action involving a debtcollection company announced by a federal regulator. The claims: The complaint accuses the defendants of multiple illegal practices. First, they allegedly misrepresented themselves as attorneys or members of a law firm.
Key trends: The debtcollection industry is undergoing a period of substantial transformation, according to a report released yesterday by TransUnion. The rise of AI and machine learning: Debtcollection companies are increasingly leveraging artificial intelligence (AI) and machine learning (ML) to enhance productivity.
The consent order, which is pending court approval, includes significant relief for affected borrowers, canceling over $1 million in illegal loans, some of which had been placed with a collection agency and already collected.
There are countless myths about debtcollectors and the debtcollection industry as a whole. Debtcollections in many circumstances can be a complex situation for both the business trying to recover money and the consumer trying to navigate financial difficulty. Can a business pursue additional legal action?
If you have an outstanding debt and you are being contacted by a collection agency, pick up that phone, answer that e-mail or respond to that text message. You’ll start the process of getting out of debt and lower your anxiety at the same time. First, you begin the process of getting out of debt. Pick up the phone.
The guide is focused on the state’s Exempt Income Protection Act (EIPA), a law designed to ensure that debtcollectors cannot freeze or seize essential funds from consumers, leaving them unable to meet basic living expenses. Attorney General James’s office has been proactive in enforcing these protections. Learn more.
By virtue of not signing it into law or vetoing it while it sat on the governor’s desk for 30 days, healthcare debtcollection legislation in Maryland has become law, which, while not as restrictive as it was when it was introduced, will still require healthcare providers and debtcollectors working medical debt accounts to … The post Maryland (..)
A District Court judge in Arizona has granted a defendant’s motion to dismiss a Fair DebtCollection Practices Act case, ruling that the plaintiff failed to sufficiently establish the defendant’s status as a “debtcollector” under the statute and did not plead adequate facts to support the alleged violations.
The Consumer Financial Protection Bureau on Friday turned its spotlight on the risks of attempting to collect on unpaid medical bills from surviving spouses, highlighting potential legal violations by collectors who may ignore legal nuances. The Bureau is now warning that this can constitute a violation of both state law and the FDCPA.
Here are some reactions to the Consumer Financial Protection Bureau’s debtcollection rule from lawmakers and consumer advocates “As working families struggle to pay for food, housing, and other necessities, debtcollectors are flooding the courts with collection lawsuits and reporting record profits.
A class-action lawsuit has been filed against a debtcollector, accusing it of making it look like the collector purchased debts from a healthcare provider when it had not done so and for violating a state collection law in Colorado. A copy of the complaint in the case of Zachary Waite and Cathy Wood-Sullivan v.
STUDENT LOAN COLLECTION BILL INTRODUCED IN COLORADO Legislators in Colorado are moving forward with a bill aimed at overhauling student loan collection in the state, which, if enacted would create several conflicts with the Colorado Fair DebtCollection Practices Act for debtcollectors.
The Maryland Court of Appeals — the top court in the state — has broadly interpreted a state debtcollection law allowing plaintiffs to accuse collectors of violating one of the law’s provisions in instances where the collector attempts to collect amounts that “the debtcollector, to its knowledge, does not have the right to (..)
A District Court judge in Florida has denied a defendant’s motion to dismiss claims it violated the Fair DebtCollection Practices Act and the Florida Consumer Collections Practices Act in a ruling that seems potentially problematic in terms of the definition of debtcollector and when a debt is in default.
Individuals in Georgia are three times more likely to file a complaint with the Consumer Financial Protection Bureau about a debtcollector than residents living in other states, according to an analysis that was conducted and released yesterday by LendingTree.
Why should my business use a collection agency? The fact is there are enormous benefits to outsourcing your debtcollections for a small business and even a larger organization. Having a reputable debtcollection agency represent your business is one of the smartest moves you can make.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content