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What Does It Take to Be a Debt Collector? A Look at a Professional’s Training and Tools

American Profit Recovery

There are many great career opportunities in the debt collection industry. And one of them is being a professional debt collector. Professionally trained debt collectors serve several purposes. Training is the most important part of being a professional debt collector.

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Can a collection agency help me keep my customers?

American Profit Recovery

Utilizing a reputable collection agency for your all business or larger organization is one of the best ways to dramatically improve cash flow. Professionally trained debt collectors understand how to listen, show empathy, understand individual situations and take the time to solve problems with consumers.

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FTC Sues, Gets TRO Against Debt Collector

Account Recovery

The Federal Trade Commission has filed a lawsuit and received a temporary restraining order freezing the assets and taking control over a Georgia-based debt collection agency, Global Circulation, Inc., after it was accused of using deceptive and abusive tactics to collect debts from consumers.

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Judge Orders Non-Party Collection Operations to Share Info in FDCPA Case Over Whether Defendants Meet Definition of Debt Collector

Account Recovery

A Magistrate Court judge in Utah has partially granted a plaintiff’s motion to compel several collection operations to comply with subpoenas in a Fair Debt Collection Practices Act case in which the defendants are attempting to argue they do not meet the statute’s definition of a debt collector.

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Medical Debt Collection Bill Introduced in Illinois Legislature

Account Recovery

Laura Fine, introduces key restrictions on medical debt collection practices, particularly in cases where patients are appealing health insurance decisions. SB 1223 builds upon existing provisions in the Fair Patient Billing Act, which already regulates how hospitals and medical creditors pursue collections against uninsured patients.

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How Active Listening Can Turn Difficult Debt Collection Calls Into Collaborative Solutions

American Profit Recovery

Active listening is something our professional debt collectors practice and implement daily here. And as a collection agency working with small businesses and large organizations, it is a must for us to carry out our mission. How does active listening help in debt collections?

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CFPB Targets Workplace Communications by Debt Collectors in Blog Post

Account Recovery

The Consumer Financial Protection Bureau is back with another blog post warning consumers about unfair debt collection practices, this time surrounding being contacted while at work. This follows a post from a couple of weeks ago about junk fees that can be assessed by debt collectors.