Account Recovery

DECEMBER 10, 2020

The Consumer Financial Protection Bureau yesterday announced it had filed a lawsuit against a debt collector, accusing it of violating the Fair Debt Collection Practices Act and Consumer Financial Protection Act by sending collection letters using the letterheads of its clients — district attorneys’ offices — to collect on outstanding (..)

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Debt collector Fair Debt Collection Collections 246

Nexa Collect

JUNE 25, 2023

The professional life of a debt collector involves communicating with individuals and businesses to collect payments on overdue bills, loans, or other financial obligations. Communication Skills : Debt collectors need excellent communication skills to effectively convey information and negotiate with debtors.

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Debt collector Debtor Fair Debt Collection Education 130

Account Recovery

MARCH 21, 2022

A state Appeals Court in California has upheld a ruling from a lower court compelling a debt collector to comply with a subpoena it received from four District Attorney’s offices in the state investigating the collector’s compliance with the Rosenthal Fair Debt Collection Practices Act and the Telephone Consumer Protection Act.

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Debt collector Fair Debt Collection Collections Banks 246

American Profit Recovery

MAY 16, 2022

By Georgia: As a debt collector, I look forward to coming to work every day. American Profit Recovery has opened my eyes to what it truly means to be a debt collector, as well as what an important job it is. Being a Debt Collector is not just about collecting money. Yes, you read that correctly.

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Debt collector Creditors Collections 221

American Profit Recovery

MAY 2, 2023

If you have an outstanding debt and you are being contacted by a collection agency, pick up that phone, answer that e-mail or respond to that text message. You’ll start the process of getting out of debt and lower your anxiety at the same time. First, you begin the process of getting out of debt. Pick up the phone.

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Debt collector Collection Agencies Collections Agency Collections 175

Account Recovery

JANUARY 19, 2024

A report from the city of Chicago’s Inspector General includes details about how a debt collector collected $200,000 in fees from the city for collecting on accounts that were not delinquent.

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Debt collector Collections 130

Account Recovery

NOVEMBER 18, 2024

In a development first announced by ACA International, the New York City Department of Consumer and Worker Protection (DCWP) has proposed an amendment to its new debt collection regulation.

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Creditors Collections Original Creditor Debt collector 130

Account Recovery

NOVEMBER 22, 2024

The Consumer Financial Protection Bureau yesterday announced in a court filing that it has agreed to postpone the effective date of its controversial medical debt collection guidance from December 3, 2024, to January 2, 2025. Learn more.

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Collections Debt collector Healthcare 130

Account Recovery

SEPTEMBER 23, 2024

The Consumer Financial Protection Bureau on Friday turned its spotlight on the risks of attempting to collect on unpaid medical bills from surviving spouses, highlighting potential legal violations by collectors who may ignore legal nuances. The Bureau is now warning that this can constitute a violation of both state law and the FDCPA.

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Collections Debt collector 243

Account Recovery

NOVEMBER 4, 2024

For the second time in less than a month, ACA International has filed a lawsuit, this time accusing the Consumer Financial Protection Bureau of an “overtly political act” and overstepping its authority by issuing a rule couched in its October 1 Advisory Opinion related to the collection of medical debt. Learn more.

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Collections Debt collector 130

American Profit Recovery

JULY 9, 2021

Do you know the truth about debt collectors? Do you feel you know what a collector does? Oftentimes we find that many people are unaware of certain facts about the collection industry and are even surprised when they learn more about the industry and the people that represent that industry.

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Debt collector Collections Collection Agencies Collections Agency 238

Account Recovery

JANUARY 14, 2022

Companies that collect medical debt were put on notice yesterday by the Consumer Financial Protection Bureau to make sure that the debts they are trying to collect are not prohibited under the recently enacted No Surprises Act.

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Debt collector Collections 246

Account Recovery

SEPTEMBER 29, 2021

A debt collection company based in Atlanta and its owners have been permanently banned from the industry and will pay $266,000 out of a $3 million penalty under the terms of a settlement announced by the Federal Trade Commission, which had sued the company and its owners for threatening to have consumers arrested and imprisoned … The post Debt (..)

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Debt collector Trade Collection Companies Collections 238

Account Recovery

FEBRUARY 23, 2022

A class action lawsuit has been filed in North Carolina federal court against a hospital network and the collection agency it uses, accusing them of violating state law in North Carolina as well as the Fair Debt Collection Practices Act by overcharging him for a visit to the emergency room and using “aggressive, manipulative, and … The (..)

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Debt collector Fair Debt Collection Collection Agencies Collections Agency 243

American Profit Recovery

DECEMBER 29, 2022

Consumers and the business community should be comforted knowing there has been a consistent industry-wide effort in collections to humanize the process. More and more collection agencies understand the value and critical nature of tactful and respectful communications with consumers. Consumers thank nice debt collectors.

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Debt collector Collection Agencies Collections Agency Collections 130

Account Recovery

OCTOBER 2, 2024

The Consumer Financial Protection Bureau issued new guidance yesterday regarding unlawful medical debt collection tactics. The advisory opinion clarifies that debt collectors, including third-party revenue cycle management companies, violate federal law when collecting inaccurate or legally invalid medical debts.

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Debt collector Collections Healthcare 130

American Profit Recovery

AUGUST 19, 2024

Why should my business use a collection agency? The fact is there are enormous benefits to outsourcing your debt collections for a small business and even a larger organization. Having a reputable debt collection agency represent your business is one of the smartest moves you can make.

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Collection Agencies Collections Agency Collections Debt collector 226

Account Recovery

OCTOBER 30, 2024

Judge Rules Defendant Meets FDCPA’s Definition of Debt Collector Bill Introduced in House to Reform CID Process Appeals Court Affirms Ruling that FAA Doesn’t Apply to Mass Arbitration 22 Companies Seeking Collection Talent WORTH NOTING: Gift ideas for the frequent traveler in your life … There is being a fan, and then there is going this far (..)

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Debt collector Collections 130

Account Recovery

OCTOBER 21, 2024

ACA International on Friday sent out an alert to its members letting them know that the association, on behalf of one of its members, has filed a lawsuit seeking to block the enactment of debt collection rules that are slated to go into effect in New York City in December.

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Debt collector Collections Fair Debt Collection Collection Agencies 130

Nexa Collect

JUNE 24, 2023

As per my knowledge, there are no clear guidelines from the government for a debt collector who wants to work from home. You should discuss these points with the compliance superior of your collection agency. In the United States, for example, debt collectors must adhere to the Fair Debt Collection Practices Act (FDCPA).

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Debt collector Collection Agencies Collections Agency Debtor 100

Account Recovery

OCTOBER 29, 2024

One of the arguments made by the defendant in the motion to dismiss was that the plaintiff was not licensed as a debt collector in Florida and thus unable to pursue claims of repayment. The judge disagreed with the plaintiff that the underlying debts were owed by a consumer, which would then require the defendant to obtain a license.

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Healthcare Debt collector Collections 130

Account Recovery

MAY 22, 2024

Judge Grants MJOP For Defendant in FDCPA Case Over Whether Calls Were Convenient Maryland Regulator Settles With Debt Collectors Side Hustles Helping Consumers Make Ends Meet 29 Companies Seeking Collection Talent WORTH NOTING: Five features on Spotify that you should be using more … The Federal Reserve Board has released the results of a survey (..)

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Debt collector Collections 147

Account Recovery

JULY 3, 2024

CFPB Supervisory Highlights Spotlight Issues with Debt Collectors Report Calls Out AI Tool for Lying About Being Human Appeals Court Rules Defendant Can Refuse to Pay Arbitration Fees 22 Companies Seeking Collection Talent WORTH NOTING: The social etiquette surrounding large groups splitting the check at a restaurant … Tips to keep dogs from (..)

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Debt collector Collections 130

Collection Industry News

NOVEMBER 25, 2024

The Federal Trade Commission is taking action against a Georgia-based debt collector that tricked consumers into paying more than $7.6 million in bogus debt by threatening them with jail time, harassing their family members, and other unlawful actions.

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Debt collector Collections Fair Debt Collection Garnishment 40

Account Recovery

AUGUST 13, 2021

The Attorney General of Georgia has announced a settlement with a company that was accused of violating the Fair Debt Collection Practices Act and state law in Georgia that will see the company turn over $19.8 million worth of accounts and pay a fine of $41,500.

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Debt collector Fair Debt Collection Collections 246

Account Recovery

SEPTEMBER 14, 2020

A year after he was sued by the Attorney General of North Carolina for collecting on debts without the proper license, Gordon Scott Engle has been arrested and charged with 81 counts of failing to secure a permit from the state’s Department of Insurance, which regulates and licenses debt collectors in the Tarheel State.

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Debt collector Collections 173

Account Recovery

NOVEMBER 12, 2024

A Maryland Appeals Court has vacated the dismissal of a class-action complaint accusing a healthcare provider of violating state collection law, ruling that the common law litigation privilege does not shield debt collectors from liability under the Maryland Consumer Debt Collection Act (MCDCA) and the Maryland Consumer Protection Act (MCPA).

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Healthcare Collections Debt collector 130

UK debt collections

JUNE 25, 2024

A pensioner who is terminally ill has been threatened with debt collectors by HMRC , after he didn’t receive confirmation that he had paid the correct tax bill. HMRC has been accused of threatening a terminally ill 92 year old man with debt collectors. ” “This has caused huge distress.”

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Debt collector Government Collections 84

Account Recovery

NOVEMBER 1, 2024

What’s happening: The CFPB and CMS reiterated the protections for QMBs and warning healthcare providers, Medicare Advantage plans, and debt collectors about the legal consequences of improper billing and collection practices.

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Healthcare Collections Fair Debt Collection Debt collector 130

JMA

JULY 28, 2024

Managing outstanding debts can be a daunting task for any business, especially for small and medium-sized enterprises. That’s where a professional debt collection agency like JMA Credit Control steps in. But how do debt collectors work, and why is it beneficial to hire them?

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Debt collector Collection Agencies Collections Agency Collections 52

UK debt collections

NOVEMBER 10, 2022

Last years Brighton Marathon winner employs debt collectors in an extraordinary step to collect his winnings. Alix Ramsier won the Brighton marathon last year and has employed Debt Collectors to recover his winnings. He has employed a debt collection agency to help him recover the winnings from Grounded Events.

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Debt collector Collections Collection Agencies Collections Agency 72

Direct Recovery

MAY 4, 2024

Believe it or not, debt collectors can actually pull your credit report, and they don’t even need your permission to do so. Even if you work to keep up with your credit report, you might be surprised to find sudden changes that debt collectors might encounter, or even cause themselves. That is not exactly the case.

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Debt collector Creditors Debtor Loans 80

Account Recovery

AUGUST 12, 2024

Three Oklahoma men and their companies have been permanently barred from debt collection activities after running a fraudulent scheme targeting servicemembers, veterans, and seniors.

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Debt collector Collections 130

Account Recovery

SEPTEMBER 13, 2024

The California Department of Financial Protection and Innovation (DFPI) has announced a second round of modifications to proposed regulations under the Debt Collection Licensing Act.

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Debt collector Collections Debtor 130

Account Recovery

AUGUST 12, 2024

Three Oklahoma men and their companies have been permanently barred from debt collection activities after running a fraudulent scheme targeting servicemembers, veterans, and seniors.

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Debt collector Collections 130

CICM

SEPTEMBER 15, 2023

In this blog, we will look at what Debt Collections is and why it is so important. What is Debt? Debt is money owed to another. This debt could be unpaid bills or invoices for goods and services, repayment of a financial service or money loan, or overdue sums for a range of obligations such as fines, taxes and rent.

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Debt collector Collections Collection Agencies Collections Agency 52

Account Recovery

NOVEMBER 27, 2024

The consent order, which is pending court approval, includes significant relief for affected borrowers, canceling over $1 million in illegal loans, some of which had been placed with a collection agency and already collected.

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Lender Collections Loans Debt collector 130