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How Active Listening Can Turn Difficult Debt Collection Calls Into Collaborative Solutions

American Profit Recovery

Active listening is something our professional debt collectors practice and implement daily here. And as a collection agency working with small businesses and large organizations, it is a must for us to carry out our mission. How does active listening help in debt collections?

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Judge Grants Defendant’s Motion for Judgment in FCRA, FDCPA Case

Account Recovery

Is it possible for an individual to sue a debt collector for violating the Fair Credit Reporting Act and Fair Debt Collection Practices Act for allegedly attempting to collect a debt that the individual believes he did not owe, when the individual took no action against the original creditor for placing the allegedly illegitimate debt … The post (..)

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Appeals Court Upholds Ruling Denying Defendant’s Request for Relief of Judgment in FDCPA Case

Account Recovery

The Court of Appeals for the Ninth Circuit has affirmed a lower court’s ruling denying a debt collector’s motion for relief from a judgment because of “gross negligence” by its attorney for failing to respond to a motion for summary judgment filed by the plaintiff in a Fair Debt Collection Practices Act lawsuit that ultimately (..)

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Daily Digest – November 12. Judge Grants Defendant’s Motion for Judgment in FDCPA, FCRA Case; Hunstein Defendant Asks for Extension

Account Recovery

Judge Grants Defendant’s Motion for Judgment in FDCPA, FCRA Case; Hunstein Defendant Asks for Extension appeared first on AccountsRecovery.net.

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Daily Digest – March 17. Bedard Breaks Down Reg F’s Time-Barred Debt Collection Provisions; Appeals Court Affirms Judgment For Defendant in FDCPA Case

Account Recovery

BEDARD: BREAKING DOWN REGULATION F’S PROVISIONS ON TIME-BARRED DEBT COLLECTION The Consumer Financial Protection Bureau made a small, but important change from the proposed debt collection rule to the final version of Regulation F with respect to the liability that debt collectors face when attempting to collect on time-barred debts.

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N.Y. AG Releases Guide to Help Protect Consumers’ Assets

Account Recovery

The guide is focused on the state’s Exempt Income Protection Act (EIPA), a law designed to ensure that debt collectors cannot freeze or seize essential funds from consumers, leaving them unable to meet basic living expenses. Attorney General James’s office has been proactive in enforcing these protections. Learn more.

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Appeals Court Affirms for Defendant Accused of Attempting to Collect Wrong Amount

Account Recovery

The second time before the Ninth Circuit Court of Appeals turned out to be the charm for a debt collector that was accused of violating the Fair Debt Collection Practices Act by attempting to collect more than what was owed after a hospital made a billing error.