article thumbnail

Provana Acquires Palinode, Further Strengthening Dispute Solutions for Financial Institutions

Account Recovery

Provana, a leading provider of tech-enabled services for the financial and receivables management sector, today announced its acquisition of Palinode, a recognized leader in credit dispute management solutions for financial institutions. Transform outsourcing into a strategic advantage with Provana. Learn more at provana.com.

article thumbnail

AFSA Submits Comment Letter on Proposed Amendments to NYC Debt Collection Regs

Account Recovery

Proposed amendments to New York Citys rules governing debt collection have drawn significant scrutiny from trade groups outside the collection industry, most notably the American Financial Services Association (AFSA), which submitted a comment letter last week regarding the proposed amendments.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Text Messaging: The Next Frontier in Consumer Engagement for Financial Institutions

Account Recovery

As financial institutions continue to seek effective ways to communicate with consumers, text messaging (SMS) is emerging as a powerful tool to boost engagement, according to a published report. Financial institutions are increasingly using it as a way to build trust and create personalized consumer experiences.

article thumbnail

Nevada FID to Hold Workshop on Medical Collection Regs

Account Recovery

The Financial Institution Division (FID) of Nevada’s Department of Business and Industry will be holding a virtual workshop on Tuesday, October 26 at 1pm ET to solicit comments from interested persons about regulations related to SB248, a new medical debt collection law that went into effect earlier this year.

article thumbnail

When It Comes to Collections Software, “Good Enough” Isn’t Good Enough

Are you finding some snags in your collections process? Learn how MeridianLink® Collect has helped financial institutions like yours streamline collections processes. Case Study Franklin Mint)

article thumbnail

Bank Suspends Collection Activities in Wake of Widening ‘Issues’

Account Recovery

The largest bank in Denmark — also one of the largest financial institutions in Europe — announced yesterday that it has suspended all of its debt collection activities and has earmarked $8 million in compensation and restitution for nearly 8,000 customers from whom it overcollected for years.

Banks 246
article thumbnail

Judge Certifies Class in Wrong Number TCPA Case Involving Collection Calls

Account Recovery

A District Court judge in Arizona has certified a class in a Telephone Consumer Protection Act case that alleged a financial institution made collection calls using an artificial or prerecorded voice to more than 1 million non-customers on their cell phones without first obtaining consent.