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TCPA Class-Action Filed Against Lender Accused of Making Collection Calls After Consent Had Been Revoked

Account Recovery

A class-action lawsuit has been filed against Harley-Davidson Financial Services, accusing the lender of violating the Telephone Consumer Protection Act and the Illinois Consumer Fraud and Deceptive Business Practices Act because it allegedly contacted the plaintiff on her cell phone after she had revoked consent to be contacted.

Lender 246
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CFPB to Revisit Controversial Section 1071 Rule Under New Leadership

Account Recovery

The Consumer Financial Protection Bureau has officially signaled it plans to rewrite its small business lending data collection rule, known as Section 1071, following major leadership changes earlier this year. Zoom out: The CFPBs pivot reflects the new leaderships broader reassessment of the agencys regulatory agenda.

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Can a Lender Pursue Debt Collection After a Charge Off and 1099-C Issuance?

Jimerson Firm

When account owners have an account that reflects a negative balance, the lender is faced with a myriad of options and obligations with regard to the pursuit of that debt. Ocwen Loan Servicing, LLC, 8:14-CV-3214-T-35MAP, 2015 WL 12938920, at *1 (M.D. Charging Off” Uncollectable Debt. 1099-C Issuance. 1.6050P-1(b)(2)(i).

Lender 98
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Q3 Industry Insights: Inflation and Interest Rates Drop, Christmas Comes Early

True Accord

Read on for our take on what’s impacting consumer finances, how consumers are reacting and what else you should be considering as it relates to debt collection today. Along with taking action against more than a handful of financial services companies in the name of consumer protection, the agency made headway on myriad other issues.

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How SBA Lenders Ensure Expense Recovery in Loan Liquidation and Litigation

Jimerson Firm

Lenders should be cognizant about what expenses are classified by the SBA as recoverable or non-recoverable. Recoverable Expenses” are defined as SBA approved, necessary, reasonable, and customary costs incurred to collect and enforce the terms of the Loan Documents, or to preserve or dispose of collateral. See SOP 50 51 3.

Lender 98
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Q4 Industry Insights: Looking Good on Paper, Feeling Bad in Wallets, Everyone’s Uncertain on Financial Outlook

True Accord

The good news for lenders and debt collectors is that a reported 72% of consumers have a New Years resolution to pay off debt in 2025. CFPB Looks at Medical Debt, Student Loans and So Much Data Medical debt wasnt the only focus for the Consumer Financial Protection Bureau in Q4. Whats Impacting Consumers?

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Client Success Story: Online Lender Achieves 30% Better Late-Stage Collection Result Through Empathetic, Omnichannel Approach

True Accord

TrueAccord proved more effective for late-stage collections and better aligned with online lender’s empathetic approach to financial services. For one online lender, providing online personal loans to underserved consumers was not only a core service for their business but also a key part of their company mission.

Lender 64